Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-29T14:47:10+00:00

    Hello,

    Thank you for reaching out. I am Harun an Independent Advisor and Microsoft User. I will gladly help you out.

    Issues like these happen in General because of Manufacturer Drivers and Microsoft Update conflicts. Depending on how many users got affected by the issue a fix is generally published within several weeks to a month.

    Also the fix can be an Update from Microsoft as well as a new Driver Published by your PC's Manufacturer.

    So monitoring your PC Manufacturers Driver Download page will also be helpful to spot the new fixed Driver.

    Please feel free to ask for more Information and let me know if this helps.

    Sincerely

    Independent Advisor

    Harun

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  2. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2020-06-29T17:48:21+00:00

    I am using same windows version with updates.

    And i installed realtek hd Audio driver 6.0.8967.1 , no issues in sound works perfectly

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  3. Anonymous
    2020-07-03T14:18:51+00:00

    I am using surface book - upgrade to v 2004.  Since then microphone is not working. speakers are fine.  Don't see any option to rollback the drivers.  On driver update - using the latest. Any suggestion to fix?

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  4. Anonymous
    2020-07-03T19:10:30+00:00

    I'm having a similar issue. Since the update, my microphone is really low despite it being turned to full. Upon closer inspection my input device is now called '(Microphone array) Intel SST' when before I'm sure it was called something like 'Realtek input device'. There appears to be no way to change the input device at all. 

    I can only assume it's since the recent big update. :(

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  5. Anonymous
    2020-07-03T19:32:08+00:00

    All I had to do was turn my speakers back on, Enable. 

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