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After installing latest W10 update feature 2004 WLM fails on trying to read emails with error 0x800C013E .
Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)
Any assistance would be most welcome.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This fix works well and saved me from having to rebuild a lot of email in a different program. Thanks. The German threw me a bit, but I was able to add the 3 DWORDS to the registry and assign them the number 1. After rebooting Windows Live Mail now displays new email messages.
I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.
Close Windows Live Mail.
In the registry under
Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail
create these 3 DWORD entries (I didn't have them) or change them to 1 if available
RecreateFolderIndex = 1
RecreateStreamIndex = 1
RecreateUIDLIndex = 1
Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.
For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.
How do I add the 3 DWord entries as you suggest. I found the correct place, but no way to add entries
How do I add the 3 DWord entries as you suggest. I found the correct place, but no way to add entries
Do a google search “how to create a dword entry in the registry”
I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.
Close Windows Live Mail.
In the registry under
Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail
create these 3 DWORD entries (I didn't have them) or change them to 1 if available
RecreateFolderIndex = 1
RecreateStreamIndex = 1
RecreateUIDLIndex = 1
Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.
For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.
How do I add the 3 DWord entries as you suggest. I found the correct place, but no way to add entries
I added these three d-words at the very end of the \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail registry subdirectory. I had to do a little research on how to add registry entries. I finally got them added, prayed, and then loaded MLM. I have to admit, I couldn't believe these three statements, positioned somewhere in the above subdirectory by someone who knew very little about registries, could solve the problem. But they worked. THANK YOU SO MUCH. You kept me from having to use another email app inferior to Windows Live Mail. (except for security)
Gene
This worked for me. Thanx.
