Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Oldest
  1. Anonymous
    2020-07-25T13:41:07+00:00

    I found the below and it fixed my wlm issue:

    Close Windows Live Mail.

    In the registry under

    Computer-HKEY_CURRENT_USER-SOFTWARE-Microsoft-Windows-Live Mail

    create these 3 DWORD entries (i did not have them) or change them to 1 if available

    RecreateFolderIndex=1

    RecreateStreamIndex=1

    RecreateUIDLIndex=1

    Restart Windows Live Mail. After that, the message display at me goes back to normal and the 3 values in the registry are reset to 0. Can be left like this.

    For me, the account display in WLM with multiple accounts was also corrupt after the Windows Update 2004. This is also fixed.

    I would recommend exporting a copy of your registry ahead of an editing, and only edit if you are comfortable doing that.

    Thanks

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-07-30T11:01:11+00:00

    Il faut remercie WLMUser2020 qui a propose la solution originale.

    Thanks for the credits.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-08-03T15:51:16+00:00

    This Works!

    Thank you very much :-D

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-08-04T06:56:03+00:00

    Hi.

    I had this problem 2 days ago after a weekend windows update.

    Unable to send and receive emails in our live mail. iiInet  (the online iinet webmail was OK)

    Anyway I did these registry changes and it seems to have corrected the incoming outgoing mail issue but it had removed all previous historical emails and also my sub inbox category set ups.

    Is this normal?

    Is there a way to get those settings bacK?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-08-04T12:41:58+00:00

    You may not be able to get your categories (storage folders?) back. Just recreate the categories in the places where they formerly were.

    As for your lost emails, with WLM closed, using Windows Explorer you could try searching the message store folder tree looking for *.eml files that have a creation date similar to the emails that you lost. Double click on the .eml file to temporarily open WLM and if this is a lost email, then forward it to yourself and it will re-appear in your inbox. Emails which have been (accidentally) deleted from the WLM index usually stay around in the file folders until WLM needs to recover the lost space and does a final purge.

    To find the WLM message store location, open WLM and navigate to FILE>OPTIONS>MAIL>ADVANCED>MAINTENANCE>STORE FOLDER>STORE LOCATION.

    Once you find your message store on your hard drive using Windows Explorer, close WLM and make a temporary copy of the message store with a different name. You can now look for your lost emails in this second temporary copy of the message store and if you find them, then double click on the .eml files and that will temporarily open WLM so you can forward the file back to the INBOX of your original message store.

    Your file associations under windows for .eml file extensions must indicate that Windows Live Mail is the default application to load.

    Was this answer helpful?

    0 comments No comments