I had not come across this WLM fix until after I had already imported all my stored WLM email to Mozilla Thunderbird. Thunderbird's website offers an import/export add-on that will import your WLM storage folders and saved emails. I imported about 30,000 emails with no issues and the Thunderbird add-on preserved the directory structure. I only had a minor problem with a few folder names. On import, Thunderbird uses the folder names in the directory "\AppData\Local\Microsoft\Windows Live Mail\Storage Folders\Imported Folder" and a few of those folder names are slightly different than the corresponding folder names that appear in WLM. I was able to easily correct those folder names manually from within Thunderbird. I have been using Thunderbird now for a little over a week without any major issues and recommend it. Thunderbird has a few quirks and takes a little getting used to, but since Microsoft no longer supports WLM, I knew I eventually had to migrate to something else.
Windows live mail error 0X800C013E after feature 2004
After installing latest W10 update feature 2004 WLM fails on trying to read emails with error 0x800C013E .
Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)
Any assistance would be most welcome.
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2020-07-22T23:28:14+00:00 -
Anonymous
2020-07-23T00:16:58+00:00 Thunderbird is the email client that I tried unsuccessfully to migrate to 2 years ago.
WLM has two structures, a hard file structure that you can navigate in using File Explorer and a virtual one that maps into the hard structure. The folder names that you see in the WLM user interface come from the virtual structure. You can change the folder names and their position in the virtual structure but the file names and positions in the hard structure remain fixed. It is just the cross reference between the two structures which gets updated. You can delete an email in the virtual structure but the data remains in the hard structure as junk.
Filenames in the hard structure must not exceed 255 characters. Names in the virtual structure may be quite long but are concatenated down to 15 characters upon export.
In the perfect world, File Explorer would allow me to reduce in the export file the size of file names in the hard structure which have grown in size close to the limit of 255 characters.
I have no proof, but I sensed that when the WLM message store is exported from one version of Windows to a newer version of Windows, part of the export file contains the cross reference which cannot be disected or patched with an editor. Thus with every successive export, the file names in the hard structure grow as the characters « /storage folder/« are repeatedly added, and eventually cause the whole filename string to approach 255 characters. I have migrated from XP to Vista to Win8 and then to Win10.
I reduced the file name length of many files before I imported them into Thunderbird, I did not find my emails building into the hard structure tree that I expected. It just seemed to me that Thunderbird knew something about the old WLM cross reference, as if the cross reference had been encrypted into the export file and Thunderbird was picking this up and applying some of the layout of the old WLM hard structure against my will.
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Anonymous
2020-07-23T02:58:35+00:00 I think you are making the migration to Thunderbird harder than you need to. Just follow the process described at: https://support.mozilla.org/en-US/kb/switching-thunderbird . You don't need to export anything from WLM; Thunderbird does all the work and directly imports from the directory structure and .eml files located at "\AppData\Local\Microsoft\Windows Live Mail\Storage Folders". All of my .eml files in WLM are 21 characters long including the .eml extension. If the long file names you are referring to are the path names rather than the file name, then you can choose to import all the .eml files in a single folder rather than including subfolders. The ImportExportTools NG add-on in Thunderbird lets you specify the local folder or folders you want your .eml files imported to. The path length and hard structure / virtual structure are not constraints to migrating to Thunderbird if you use the import process described in the link above.
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Anonymous
2020-07-23T21:44:02+00:00 Thanks for the suggestion to migrate to Thunderbird.
Since it is my path names that are indeed very long due to migrating the message store across many versions of Windows since 15 years, the only way that today I can create a new folder in my WLM is to create it in the DRAFT folder which will result in the .eml files being in a windows hard folder that has a very short path name. Then I drag the reference to the newly created folder located inside DRAFT into my tree structure within my storage folder.
My virtual structure is a tree made up of many branches and sub-branches, e.t.c. pointing to 30000 emails. I would definitely need Thunderbird to import the virtual structure but I have to wonder if it will create a hard structure where the emails are distributed in an arborescence that is faithful to the WLM virtual structure and not the WLM hard file structure.
I would also hope that Thunderbird would remove the useless extra characters in the path names, which were full of repetitions of the string « /storage folder « repeated additionally for every time I migrated the message store to a new version of Windows.
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Anonymous
2020-07-24T05:54:45+00:00 The Thunderbird .eml import process is non-destructive, so you have nothing to lose by trying it. If it doesn't work to your liking you can always continue to use WLM. I have Thunderbird and WLM both configured for IMAP, that way messages stay on the server unless I move them to a local folder. I didn't commit to Thunderbird until I was convinced it would work for me. The Thunderbird .eml file import allows the option of importing all .eml files in a single folder or the option of including subfolders as well and you can choose to start the import from any point in the folder structure and specify the destination folder in Thunderbird. If a particular import approach doesn't work to your liking, you can delete the local store in Thunderbird and try a different import strategy. The Thunderbird import process follows the WLM hard file structure and is not aware of the virtual folder structure. If the WLM hard file structure is the problem, you can create your own folder structure and copy the WLM .eml files to that structure and import from that.