Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Oldest
  1. Anonymous
    2020-06-20T15:37:40+00:00

    I have the same problem and the windows 10 mail app is not user friendly at all. It doesn't allow you to have the same email address on multiple pieces of equipment. The emails don't stay on more than one. So if I an using my laptop while on the road but switch to my desktop at home, they're no on both. Windows live mail let me do this.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-06-20T20:41:59+00:00

    I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.

    Close Windows Live Mail.

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    create these 3 DWORD entries (I didn't have them) or change them to 1 if available

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.

    For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.

    Was this answer helpful?

    100+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-26T07:08:37+00:00

    Miketaol, thanks for the fix!

    My experience with Microsoft's feature updates has been very mixed.

    I had to wait for 3 months to get a fix for the feature update that disabled the brightness control on more than one of my personal PCs. I had a choice to roll the update back or get stronger sun glasses.

    For future reference, Win10 Home will allow you to suspend updates for a few weeks.

    In the past, you could disable updates over metered connections, then set the metered attribute on all your internet connections (I have not tried it recently).

    In the past I have found Microsoft's rollback feature to be unreliable. There are some good free 3rd party disk image programs available. I image my system disk regularly and always before a feature update!

    Regards

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-06-26T11:13:53+00:00

    I have a disk image that I refresh every 3 months. I also have a daily non incremental backup. Last week after getting the error, I corrupted slightly WLM while experimenting a solution which did not work. Fortunately I was able to restore all of WLM from the daily backup and I may have lost a few emails which had arrived in my inbox after the most recent backup. WLM is one of the most important applications that I use (32000 emails in many folders) and without having Microsoft support, I feel very vulnerable when something breaks on it. The original storage folder has migrated from Win XP to Vista to Win8 to Win10, and the file structure file names have grown to nearly 256 characters long, and are close to breaking. Any new folders that I now create, I do so under the DRAFT box and then I drag the new folders into the existing fragile old storage folder structure. This allows me to continue growing the WLM structure without breaking down.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-06-28T10:35:03+00:00

    Hello L.Heilig

    Merci beaucoup pour cette précieuse information. Cela a parfaitement fonctionné pour moi (avec création des valeurs disparues.

    Good Bye

    Thank you very much for this valuable information. It worked perfectly for me (by creating missing values).

    Good Bye

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments