Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-08-20T21:20:17+00:00

    Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.

    Windows Live Mail has been out of support for about 3 years now, unfortunately feature update can break features of this application due to this.

    I would suggest using the built in Windows 10 mail app to add your email accounts to.

    For further information please see this article:

    https://support.microsoft.com/en-gb/help/18614/...

    Kind Regards,

    Elise

    did not answer the question - just referred to another email

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  2. Anonymous
    2020-08-20T15:56:02+00:00

    Absolutely brilliant and extra thank you for translation into English.Worked 2nd time as 1st time I created 64bit DWORDS - DOH! Forgot I was addressing the program and not the system.

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  3. Anonymous
    2020-08-14T17:49:55+00:00

    This worked for me. Thanx.

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  4. Anonymous
    2020-08-14T15:27:24+00:00

    I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.

    Close Windows Live Mail.

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    create these 3 DWORD entries (I didn't have them) or change them to 1 if available

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.

    For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.

    How do I add the 3 DWord entries as you suggest.  I found the correct place, but no way to add entries

    I added these three d-words at the very end of the  \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail registry subdirectory.  I had to do a little research on how to add registry entries.  I finally got them added, prayed, and then loaded MLM.  I have to admit, I couldn't believe these three statements, positioned somewhere in the above subdirectory by someone who knew very little about registries, could solve the problem.  But they worked.  THANK YOU SO MUCH.  You kept me from having to use another email app inferior to Windows Live Mail.  (except for security)

    Gene

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  5. Anonymous
    2020-08-14T01:52:21+00:00

    How do I add the 3 DWord entries as you suggest.  I found the correct place, but no way to add entries

    Do a google search “how to create a dword entry in the registry”

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