Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-02T14:10:32+00:00

    Hi Elise

    While this error is on my partners PC I am trying to resolve.

    I will consider your point about WLM sometimes you just have to change.

    In the mean time to get email working I propose to uninstall the update ( I don't know how it got updated by itself). Then I need to prevent it updating for a while in the future. Is there an easy method other than turning the WiFi feature to "charged".

    I will then persuade her to go with Windows mail or Gmail whichever she wishes.

    Thanks for your response

    G T 940

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  2. Anonymous
    2020-06-02T13:33:29+00:00

    Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.

    Windows Live Mail has been out of support for about 3 years now, unfortunately feature update can break features of this application due to this.

    I would suggest using the built in Windows 10 mail app to add your email accounts to.

    For further information please see this article:

    https://support.microsoft.com/en-gb/help/18614/...

    Kind Regards,

    Elise

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