Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-28T20:47:02+00:00

    Hello!

    If you are happy to help, you should do so. We all know that Microsoft do not support WLM anymore. Windows mail is not an option because it is a joke to be a mailklient.

    Instead you should take care of all of the user out there that still use the best mailapp you created.

    Every update in Windows 10 cause alot of problems to millons of users and if you care the least, please be a little humble...

    Shape up!

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  2. Anonymous
    2020-06-02T14:17:44+00:00

    Hi,

    You can defer a feature update but you cannot do this if you have the Home edition.

    These are the steps:

    Select the Start button, then select Settings > Update & Security > Windows Update .

    Under Update settings, select Advanced options.

    From the boxes under Choose when updates are installed, select the number of days you would like to defer a feature update or a quality update.

    Note: If your PC is managed by an organization, you may not be able to defer updates.

    For further details on this, please see this article:

    https://support.microsoft.com/en-gb/help/402683...

    Kind Regards,

    Elise

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  3. Anonymous
    2020-07-22T20:58:56+00:00

    I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.

    Close Windows Live Mail.

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    create these 3 DWORD entries (I didn't have them) or change them to 1 if available

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.

    For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.

    Thanks L.Heilig, worked perfectly for me.

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  4. Anonymous
    2020-06-28T10:35:03+00:00

    Hello L.Heilig

    Merci beaucoup pour cette précieuse information. Cela a parfaitement fonctionné pour moi (avec création des valeurs disparues.

    Good Bye

    Thank you very much for this valuable information. It worked perfectly for me (by creating missing values).

    Good Bye

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  5. Anonymous
    2020-06-14T22:27:38+00:00

    Hi

    Thanks for the information.

    I will give the registry change a try when I can get to my partners PC. I did roll back to the older W10 version 1909 which did not resolve the issue. From this I assumed it wasn't the 2004 update that caused the problem. I have suspended any further updates in the hope that any issues with 2004 may be resolved over time. I also discovered I can no longer delete and reinstall Windows Essentials (WLM) as it is no longer downloadable from Microsoft. Must make sure I back up the Registry before I begin!!

    G T 940

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