Windows live mail error 0X800C013E after feature 2004

Anonymous
2020-06-02T13:31:06+00:00

After installing latest W10 update feature 2004  WLM fails on trying to read emails with error 0x800C013E .

Winver is 2004 (OS Build 19041.264) WLM version 2012 Build 16.4.3528.0331)

Any assistance would be most welcome.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-20T20:41:59+00:00

    I copied the link to the solution after translating it into english. Here it is and it worked for me, after spending an hour fighting unnecessarily with my ISP whose fault it wasn't. I also got a few dozen previously deleted messages reappearing in my inbox and sent box.

    Close Windows Live Mail.

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    create these 3 DWORD entries (I didn't have them) or change them to 1 if available

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.

    For me, the account display in WLM with several accounts after the Windows Update 2004 was corrupt. This is also fixed.

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  2. Anonymous
    2020-06-14T00:11:52+00:00

    Fix for Windows Live Mail WLM 2012 after updating to version 2004 is here:

    3 registry keys to rebuild WLM files using new esent db

    I had installed, reverted to old windows

    reinstalled and did this, WLM works fine under Version 2004

    https://answers.microsoft.com/de-de/windowslive/forum/all/probleme-mit-windows-live-mail-seit-mai-update/297c8827-55ce-4f57-8422-7fe6fdba642c

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  3. Anonymous
    2020-06-20T15:37:40+00:00

    I have the same problem and the windows 10 mail app is not user friendly at all. It doesn't allow you to have the same email address on multiple pieces of equipment. The emails don't stay on more than one. So if I an using my laptop while on the road but switch to my desktop at home, they're no on both. Windows live mail let me do this.

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  4. Anonymous
    2020-06-02T13:33:29+00:00

    Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.

    Windows Live Mail has been out of support for about 3 years now, unfortunately feature update can break features of this application due to this.

    I would suggest using the built in Windows 10 mail app to add your email accounts to.

    For further information please see this article:

    https://support.microsoft.com/en-gb/help/18614/...

    Kind Regards,

    Elise

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  5. Anonymous
    2020-07-22T20:16:02+00:00

    Close Windows Live Mail.

    In the registry under

    Computer \ HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows Live Mail

    create these 3 DWORD entries (I didn't have them) or change them to 1 if available

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    Restart Windows Live Mail. Then the message display goes back to normal for me and the 3 values in the registry are reset to 0. Can be left like this.

    Thank you so much for this.

    I wasn't getting any exception errors, I just couldn't send or read emails using WLM after the Windows 10 - 2004 update.

    This registry fix cleared up the issue of not being able to send email and also viewing emails in the message pane.

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    4 people found this answer helpful.
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