rdr_file_system 0x27 BSOD After Windows 10 2004 update, but only on domain profiles

Anonymous
2020-06-08T14:50:36+00:00

Good morning, I am having an issue on some PCs recently after some PCs received the Windows 10 2004 build update. After receiving said update, the machines will BSOD with a 0x027 error code when logging into a domain profile while connected to the network.

If I remove the network cable from the PC and log into a domain account that was cached on the machine before the update, it will log in without issues and then I can connect it to the network and it seems to resume function. I can also sign into a local account on the machine, with and without network connectivity. 

I used Bluescreen View to look at the dumps which seem to be showing rdbss.sys and mrxsmb20.sys as drivers that are causing the issue. I have tried updating network drivers etc from the vendors websites and not relying on Windows to, but am still having the issue.

The other bizarre thing is if the PC crashes 3 times, boots into the recovery mode to try and repair your PC and I restart it, it will then log in once to a domain account and seem to be functioning, however if the PC is restarted it will BSOD on log in.

Has anyone seen or heard of any issues like this since this update? Could it be something out dated on the server that is causing the issue to happen to the machines on the newer OS? I can't help but feel like it has something to do with folder redirection and that is why cached accounts will work with no network connection however I am stumped how to get around this other than not updating every other machine, and rolling back if possible (I had a PC that was upgraded from Windows 7 to 10 and went straight to the 2004 build and BSOD'd, I tried to roll back to Win7 and system will not boot at the moment saying it is missing system files etc.).

I have some mini dumps I can share if that would help as I would like to get to the bottom of this if possible.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-11-20T18:28:20+00:00

    What's happening is that Offline Files has cached data for \FQDN\DFSroot\DFSFolder but not (yet) for \DOMAIN\DFSroot\DFSFolder. Give it time and you'll be back to bluescreens.

    Early on I tried changing the drive map from \FQDN\DFSRoot\DFSFolder to \SERVERNAME\ShareName. It worked until the cache was re-populated, and then blue-screening resumed.

    Offline Files is disabled at this site now by GPO and will remain that way until the long-rumored hotfix is delivered. 

    I agree that the trigger point is Offline Files.  Once I disabled that, our users have been fine.  We are still mapping drives and redirecting folders.  No time to test KB4586781.  Someone on here has said it didn't help them though, so I suspect it won't.  We've simply educated those affected (laptop users w/o VPN access).

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  2. Anonymous
    2020-11-20T17:19:33+00:00

    What's happening is that Offline Files has cached data for \FQDN\DFSroot\DFSFolder but not (yet) for \DOMAIN\DFSroot\DFSFolder. Give it time and you'll be back to bluescreens.

    Early on I tried changing the drive map from \FQDN\DFSRoot\DFSFolder to \SERVERNAME\ShareName. It worked until the cache was re-populated, and then blue-screening resumed.

    Offline Files is disabled at this site now by GPO and will remain that way until the long-rumored hotfix is delivered.

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  3. Anonymous
    2020-11-20T07:09:11+00:00

    We use \<domainname>&lt;dfsroot%username%> in our GPO mapping and this causes blue screens in 2004 and 20H2.

    As soon as we exclude someone from this mapping we can log in as usual. Folder redirection still in place.I believe it works better if the mapping is done from the Profile tab Home folder section in ADUC.

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  4. Anonymous
    2020-11-19T22:55:00+00:00

    I have multiple GPOs that enforces folder redirection, map home drive, etc. I've been monitoring this forum since our environment was also experiencing blue screen issues when upgrading from 1909 to 2004.

    The issue for our environment was map home drive. Without this GPO, blue screens were gone. The issue seems to be mapping our home drive using DFS path with FQDN like: \<FQDN>&lt;dfsroot>      <---- this causes blue screens instantly when I try to map it manually.

    After I changed the GPO to use \<domainname>&lt;dfsroot>, the GPO did not cause a blue screen. I can manually map this too.

    I tested this on two 20H2 builds and have not had the chance to test it on 2004 build.

    If anyone else can confirm or deny what I am experiencing, it would be very much helpful. I've been lurker on these forums and this is my first post because this is something I've been facing personally. Thank you all for sharing your experiences. Hope this is helpful to some of you guys.

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  5. Anonymous
    2020-11-17T19:02:54+00:00

    We rolled back to 1909 and that resolves the issue, and we have some computers on 1903, no issues there either. Of course MS is going to EOL 1903 on DEC 8, so it sure would be nice if they fixed the issues with their latest version before they go killing off the old versions that don't have the issue. I also read somewhere, can't find it again, that said something about a fix coming near end of November, not soon enough for me....

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