rdr_file_system 0x27 BSOD After Windows 10 2004 update, but only on domain profiles

Anonymous
2020-06-08T14:50:36+00:00

Good morning, I am having an issue on some PCs recently after some PCs received the Windows 10 2004 build update. After receiving said update, the machines will BSOD with a 0x027 error code when logging into a domain profile while connected to the network.

If I remove the network cable from the PC and log into a domain account that was cached on the machine before the update, it will log in without issues and then I can connect it to the network and it seems to resume function. I can also sign into a local account on the machine, with and without network connectivity. 

I used Bluescreen View to look at the dumps which seem to be showing rdbss.sys and mrxsmb20.sys as drivers that are causing the issue. I have tried updating network drivers etc from the vendors websites and not relying on Windows to, but am still having the issue.

The other bizarre thing is if the PC crashes 3 times, boots into the recovery mode to try and repair your PC and I restart it, it will then log in once to a domain account and seem to be functioning, however if the PC is restarted it will BSOD on log in.

Has anyone seen or heard of any issues like this since this update? Could it be something out dated on the server that is causing the issue to happen to the machines on the newer OS? I can't help but feel like it has something to do with folder redirection and that is why cached accounts will work with no network connection however I am stumped how to get around this other than not updating every other machine, and rolling back if possible (I had a PC that was upgraded from Windows 7 to 10 and went straight to the 2004 build and BSOD'd, I tried to roll back to Win7 and system will not boot at the moment saying it is missing system files etc.).

I have some mini dumps I can share if that would help as I would like to get to the bottom of this if possible.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-10-19T21:31:36+00:00

    Microsoft, you are really great! After 5 months you already acknowledged the problem! After 5 months of beta testing on company users. And you are going to fix it – yet you do not know if it will take one months or four - but future is bright.

    I hope our lives do not depend (much) on your technology, Microsoft.

    Thank you for nothing.

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  2. Anonymous
    2020-10-19T11:00:50+00:00

    Afraid I can't share it, as it is only a private fix (KB900931) that was used for testing with an expiration on it. Plus you need to enable test signing for the boot config and turn Secure Boot off for it to install.

    It's not meant for production environments.

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  3. Anonymous
    2020-10-19T10:06:10+00:00

    what is that Private fix from Microsoft support?? will you able to share it ??

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  4. Anonymous
    2020-10-19T07:05:10+00:00

    Morning guys,

    Just to make you aware this is a known issue and Microsoft are aware.

    I've recently tested a private fix from Microsoft Support that resolved the issue and the public fix should hopefully be included in the November update window, however it may get pushed to the January window if there are any issues with it during further internal testing.

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