BSOD: KMODE EXCEPTION NOT HANDLED - Ndu.sys

Anonymous
2020-06-20T18:42:53+00:00

Hello,

I'm having trouble with some BSOD in the last few weeks. They happen at random times, usually with KMODE EXCEPTION NOT HANDLED message, and in a few of them Ndu.sys seems to be the cause. No idea how to fix, I already tried updating drivers, firmware, deleting some software I installed recently but it still happens. Last time was a few minutes ago. I have the minidump file if needed.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-06-23T19:50:58+00:00

    It happened again.

    sfc /scannow shows no more problems. I tried updating all USB drivers but Device Manager says they are already the latest versions. This is a notebook Samsung Odyssey (NP800G5H-XG4BR). I looked on Samsung's website but there are no drivers to download. Checked on Samsung Update app, nothing there either. What exactly is the problem with USB? The only thing I have plugged in is a Logitech mouse (M90) that I've been using for more than a year. And I'm afraid of uninstalling drivers without knowing exactly which one and how to recover them if something goes wrong.

    Edit: happened twice today. Last time it showed Ndu.sys again. Both minidumps uploaded here:

    https://1drv.ms/u/s!ArjvdiyDsslSmGEaWBivOjJwhWOs?e=YUmJ5O

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  2. Anonymous
    2020-06-21T03:29:08+00:00

    It happened again a few minutes ago.

    It showed the same KMODE EXCEPTION NOT HANDLED message but didn't show Ndu.sys on the blue screen.

    This time I got a memory.dmp on the windows folder.

    Uploaded it here (compacted in a winrar file, 196mb): https://1drv.ms/u/s!ArjvdiyDsslSmGCpqPux70M3AUqb?e=Fbff7L

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  3. Anonymous
    2020-06-21T00:15:01+00:00

    Hi,

    sfc /scannow found corrupted files and repaired them.

    I also reinstalled the driver for PCIe.

    I'm going to leave this question open for now and see in the next days if the problem is gone. If necessary I'll report back here.

    Thank you.

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  4. Anonymous
    2020-06-20T18:58:50+00:00

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