Restart

Anonymous
2020-07-26T07:02:41+00:00

When I restart my PC all of my files are gone.

Microsoft Windows 10

Version 1909 (OS Build 18363.9959)

I'm using a Patriot Scorch M2 SSD 523GB for my Windows boot drive.

I tried using the System File Checker tool.

DISM.exe/Online/Cleanup-image /Scanhealth

DISM.exe/Online/Cleanup-image/Restorehealth

But when I do

DISM.exe/Online/Cleanup-image /startcomponentcleanup

It gave me an error

PS C:\Windows\system32> DISM.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.18362.900

Image Version: 10.0.18363.959

[=============              23.7%                          ]

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Oldest
  1. DaveM121 934.2K Reputation points Independent Advisor
    2020-07-27T12:44:35+00:00

    Hi vasteofilo

    is there a Secure Boot option in your BIOS and if so, is that turned on or off?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-07-27T13:10:37+00:00

    It's disabled and if I enable it will say 

    Was this answer helpful?

    0 comments No comments
  3. DaveM121 934.2K Reputation points Independent Advisor
    2020-07-27T13:13:52+00:00

    Hi vasteofilo

    Disabled, while installing Windows is the correct setting, go back to the boot menu form your initial screenshot and try booting form the item indicated below:

    .

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-27T13:40:07+00:00

    I used rufus and a GPT partition scheme

    Was this answer helpful?

    0 comments No comments
  5. DaveM121 934.2K Reputation points Independent Advisor
    2020-07-27T13:45:55+00:00

    Hi vasteofilo

    Okay, when you checked if Secure Boot was disabled you go the message that CSM was enabled, so you need to disable CSM in BIOS

    Was this answer helpful?

    0 comments No comments