Restart

Anonymous
2020-07-26T07:02:41+00:00

When I restart my PC all of my files are gone.

Microsoft Windows 10

Version 1909 (OS Build 18363.9959)

I'm using a Patriot Scorch M2 SSD 523GB for my Windows boot drive.

I tried using the System File Checker tool.

DISM.exe/Online/Cleanup-image /Scanhealth

DISM.exe/Online/Cleanup-image/Restorehealth

But when I do

DISM.exe/Online/Cleanup-image /startcomponentcleanup

It gave me an error

PS C:\Windows\system32> DISM.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.18362.900

Image Version: 10.0.18363.959

[=============              23.7%                          ]

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Windows for home | Windows 10 | Windows update

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  1. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-26T10:08:42+00:00

    Hi vasteofilo

    I think at this point, the only option you have is to backup all your files, reset Windows 10 and then re-install your software, is seems everything you try to do in your Windows is not working and that would be the only solution I could see working for you. . .

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  2. Anonymous
    2020-07-26T10:54:41+00:00

    I tried that

    And when it's done

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  3. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-26T10:57:42+00:00

    Hi vasteofilo

    If the reset has failed, then a full clean install of Windows 10 is the only option, you can reinstall Windows 10 at any time and it will not cost you anything !

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

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  4. Anonymous
    2020-07-26T11:38:19+00:00

    Now I cant boot to my boot drive 😭

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  5. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-26T11:41:45+00:00

    Hi vasteofilo

    Did you download and create the USB to install Windows?

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