Restart

Anonymous
2020-07-26T07:02:41+00:00

When I restart my PC all of my files are gone.

Microsoft Windows 10

Version 1909 (OS Build 18363.9959)

I'm using a Patriot Scorch M2 SSD 523GB for my Windows boot drive.

I tried using the System File Checker tool.

DISM.exe/Online/Cleanup-image /Scanhealth

DISM.exe/Online/Cleanup-image/Restorehealth

But when I do

DISM.exe/Online/Cleanup-image /startcomponentcleanup

It gave me an error

PS C:\Windows\system32> DISM.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.18362.900

Image Version: 10.0.18363.959

[=============              23.7%                          ]

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-26T09:41:07+00:00

    It gave me this error

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  2. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-26T09:44:09+00:00

    Hi vasteofilo

    Move that file to another folder (your Desktop), then try running that Update Assistant again to see if you get the same error . . .

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  3. Anonymous
    2020-07-26T09:48:24+00:00

    Same thing

    And also when I open it on my 2nd drive

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  4. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-26T09:52:42+00:00

    Hi vasteofilo

    Try downloading that file again, that error seems to indicate the downloaded file is corrupt and then try running it form your second drive again . ..

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  5. Anonymous
    2020-07-26T09:58:51+00:00

    It says

    And when I click on Run anyway it says

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