Restart

Anonymous
2020-07-26T07:02:41+00:00

When I restart my PC all of my files are gone.

Microsoft Windows 10

Version 1909 (OS Build 18363.9959)

I'm using a Patriot Scorch M2 SSD 523GB for my Windows boot drive.

I tried using the System File Checker tool.

DISM.exe/Online/Cleanup-image /Scanhealth

DISM.exe/Online/Cleanup-image/Restorehealth

But when I do

DISM.exe/Online/Cleanup-image /startcomponentcleanup

It gave me an error

PS C:\Windows\system32> DISM.exe /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 10.0.18362.900

Image Version: 10.0.18363.959

[=============              23.7%                          ]

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Windows for home | Windows 10 | Windows update

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  1. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-28T16:16:32+00:00

    Hi vasteofilo

    If that drive is working when you choose RAID, that is wrong, because you would not have a RAID Array set up on your PC, honestly, at this stage, I think your best option is to contact MSI support and have them guide you through booting form a USB on that motherboard, because as far as I see all the settings were correct and still it did not boot correctly

    https://www.msi.com/about/contact-us/

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  2. Anonymous
    2020-07-28T15:48:02+00:00

    I have 2 drives

    1. Storage Drive
    2. Is an external drive that I newly installed with Win10 so that I can grab files into my Storage Drive

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  3. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-28T15:35:14+00:00

    Hi vasteofilo

    That is totally strange, unless you previously set up a RAID Array, do you have other drives in your PC?

    Alternatively, the labels on your BIOS are corrupted

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  4. Anonymous
    2020-07-28T15:32:04+00:00

    If I set SATA Mode to RAID mode

    My M2 turns into Windows Boot Manager

    And it can now boot into my previous windows 10

    Not sure if that information helps

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  5. DaveM121 933.9K Reputation points Independent Advisor
    2020-07-28T12:53:46+00:00

    Hi vasteofilo

    Your BIOS settings are very strange, no don't change that, I am looking for a UEFI settings that you should be able to change 'Windows UEFI to Other OS'

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