Please help me to solve "System_Service_Exception" and others.

Anonymous
2024-01-02T17:28:07+00:00

Hi. I get a blue screen of death every 1 hour when playing Fortnite. Theres some different error codes I get, But the usually appears on the system is the "System_Service_Exception" Today I remember My pc got the blue screen again after 1 hour of Fortnite Gameplay. I upgraded my pc from win 10 pro to 11 some months ago. I hade same problem on windows 10 pro too. I have been struggling through this in about a year now. Pc crashes every day, every hour. Today I got 2 blue screen of deaths. remember the Error code was "Kernel_Secuirity_Check_Failure" Which I have gotten some often times before. and System service exception after log in windows. I have tried finding solutions on youtube. All Drivers are updated with Driver booster. Graphic card driver is updated. every driver is updated but still don't know if the issue is related to drivers or not. Got latest updates on BIOS too. Windows 11 is also updated (although checking everything if its updated or not after crash)

I have tried the :

CMD: Sfc /scannow

CMD: CHKDSK Scan

And a memory diagnostic tool.

Please help me because I give up!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-01-04T16:10:12+00:00

    What do u mean by dedicated? I got an Asus Rog RX580 T8 Gaming 8GB.

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  2. David-M 126.2K Reputation points Independent Advisor
    2024-01-04T16:59:55+00:00

    Thanks for the clarification.

    There are graphics cards integrated into the CPU and dedicated graphics cards that are stand-alone. Dedicated graphics cards are sometimes called discrete graphics cards.

    Your graphics card is dedicated or discrete.

    I suggest performing a clean install of your graphics card driver as instructed below.

    Download the latest driver for your graphics card from the AMD website. Then, use the free DDU tool to remove the current driver. Then install the latest driver using the installer you downloaded.

    DDU: https://www.guru3d.com/files-details/display-dr...

    AMD driver download: https://www.amd.com/en/support/graphics/radeon-...

    See if the mentioned behaviors stop occurring.

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  3. Anonymous
    2024-01-04T17:10:02+00:00

    Okay, I have tried before uninstalling the gpu driver and then installing the latest driver for the gpu, same error.. But I can try doing it again with the ddu tool!

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  4. David-M 126.2K Reputation points Independent Advisor
    2024-01-04T17:15:28+00:00

    DDU tool ensures complete driver removal which common uninstallation does not do properly.

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  5. Anonymous
    2024-01-04T17:21:13+00:00

    Ohh okay, I get it. I’ll let ya know if Fortnite crashes again.

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