Please help me to solve "System_Service_Exception" and others.

Anonymous
2024-01-02T17:28:07+00:00

Hi. I get a blue screen of death every 1 hour when playing Fortnite. Theres some different error codes I get, But the usually appears on the system is the "System_Service_Exception" Today I remember My pc got the blue screen again after 1 hour of Fortnite Gameplay. I upgraded my pc from win 10 pro to 11 some months ago. I hade same problem on windows 10 pro too. I have been struggling through this in about a year now. Pc crashes every day, every hour. Today I got 2 blue screen of deaths. remember the Error code was "Kernel_Secuirity_Check_Failure" Which I have gotten some often times before. and System service exception after log in windows. I have tried finding solutions on youtube. All Drivers are updated with Driver booster. Graphic card driver is updated. every driver is updated but still don't know if the issue is related to drivers or not. Got latest updates on BIOS too. Windows 11 is also updated (although checking everything if its updated or not after crash)

I have tried the :

CMD: Sfc /scannow

CMD: CHKDSK Scan

And a memory diagnostic tool.

Please help me because I give up!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-01-02T22:35:43+00:00

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  2. David-M 126.2K Reputation points Independent Advisor
    2024-01-02T18:26:29+00:00

    Yes. But copy them to the desktop first to avoid permission issues.

    I'll leave a more detailed step-by-step:

    • Open File Explorer and go to the folder "C:\Windows\Minidump";
    • Copy the minidump files to the desktop;
    • Create a ZIP file;
    • Place the minidump files that are on the desktop in the ZIP file you created;
    • Upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.
    • Post the link to the ZIP file here so I can have a look.

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  3. Anonymous
    2024-01-02T18:09:51+00:00

    Should I zip the files that are in the minidump?

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  4. David-M 126.2K Reputation points Independent Advisor
    2024-01-02T17:59:48+00:00

    Hi. I'm David, and I'm happy to help you.

    See if your computer is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

    Post the link to the ZIP file here so I can have a look.

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