Please help me to solve "System_Service_Exception" and others.

Anonymous
2024-01-02T17:28:07+00:00

Hi. I get a blue screen of death every 1 hour when playing Fortnite. Theres some different error codes I get, But the usually appears on the system is the "System_Service_Exception" Today I remember My pc got the blue screen again after 1 hour of Fortnite Gameplay. I upgraded my pc from win 10 pro to 11 some months ago. I hade same problem on windows 10 pro too. I have been struggling through this in about a year now. Pc crashes every day, every hour. Today I got 2 blue screen of deaths. remember the Error code was "Kernel_Secuirity_Check_Failure" Which I have gotten some often times before. and System service exception after log in windows. I have tried finding solutions on youtube. All Drivers are updated with Driver booster. Graphic card driver is updated. every driver is updated but still don't know if the issue is related to drivers or not. Got latest updates on BIOS too. Windows 11 is also updated (although checking everything if its updated or not after crash)

I have tried the :

CMD: Sfc /scannow

CMD: CHKDSK Scan

And a memory diagnostic tool.

Please help me because I give up!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-01-08T12:26:33+00:00

    But I have had this pc for a long time?! this problem started 2 years after I bought the pc?!

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  2. David-M 126.2K Reputation points Independent Advisor
    2024-01-08T12:17:02+00:00

    Thanks for the clarification.

    This seems to be the source of the problem.

    See the documentation provided by Asus at the link below.

    https://dlcdnets.asus.com/pub/ASUS/Accessory/Po...

    For the GPU RX 580 x CPU AMD Ryzen 5, it is recommended to use a PSU of at least 550W.

    The crash when playing Fortnite is probably for the same reason. The minidumps indicating the drivers as the cause of the BSOD may have just been a false positive. Unfortunately, this has been happening frequently recently.

    ________________________________________________________

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2024-01-08T12:00:32+00:00

    Ohhh heres a picture on my power supply there u can see information of.

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  4. David-M 126.2K Reputation points Independent Advisor
    2024-01-08T11:54:16+00:00

    One minidump mentions the driver "dxgmms2.sys" as the cause of the crash. Usually, when this driver fails, it is related to the graphics card.

    I believe you may have a problem with your graphics card. Or your power supply is not providing enough power to the graphics card.

    What is the wattage of your PC's power supply?

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  5. Anonymous
    2024-01-07T14:09:34+00:00

    And also while while writing this to you it got another blue screen of death.. Code: IRQL_NOT_LESS_OR_EQUAL

    Here are 2 dumps. One is for when it got blue screen while playing Fortnite and the second one is when I was writing to you.

    https://drive.google.com/file/d/1QLs_2yVQT6xyMmcAIX9yHJfT4iKB2v1Z/view?usp=sharing

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