Faulting module name: KERNELBASE.dll, version: 10.0.19041.3992, Faulting module name: CONCRT140_APP.dll

Anonymous
2024-01-18T14:22:45+00:00

Hello

Since the last cumulative update for Windows 10 22H2 , 9 January 2024 , and the latest Microsoft store applications updates , I experienced this issue : every time I run Calculator , Calendar , Voice recorder ......... etc , then this apps crash after 1 second from when I open it. it is not fully executed . Please someone could help me to find the the cause of the problem . uploading some type of log so I can analyze it? Thank you

the registry in Event Viewer is :

Faulting application name: CalculatorApp.exe, version: 11.2307.4.0, time stamp: 0x64da6075

Faulting module name: KERNELBASE.dll, version: 10.0.19041.3992, time stamp: 0xb756c9ff

Exception code: 0x00001007

Fault offset: 0x000000000012d952

Faulting process id: 0x19ec

Faulting application start time: 0x01da4a1498d1d0eb

Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2307.4.0_x64__8wekyb3d8bbwe\CalculatorApp.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: c620f65c-b205-4c7b-bcfb-f540a53f0553

Faulting package full name: Microsoft.WindowsCalculator_11.2307.4.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

..............................................................................................................................................................

Faulting application name: HxCalendarAppImm.exe, version: 16.0.14326.21776, time stamp: 0x657cc142

Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

Exception code: 0xc000001d

Fault offset: 0x00000000000166f4

Faulting process id: 0x2594

Faulting application start time: 0x01da4a18f4b5007e

Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21778.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

Report Id: 04a11c7e-9b6b-4ab8-9f39-fd391fbc884b

Faulting package full name: microsoft.windowscommunicationsapps_16005.14326.21778.0_x64__8wekyb3d8bbwe

.............................................................................................................................

Faulting application name: SoundRec.exe, version: 10.2103.28.0, time stamp: 0x60622fa3

Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

Exception code: 0xc000001d

Fault offset: 0x00000000000166f4

Faulting process id: 0x16a0

Faulting application start time: 0x01da4a196b6c87a5

Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsSoundRecorder_10.2103.28.0_x64__8wekyb3d8bbwe\SoundRec.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

Report Id: 7669cab9-8eb9-4f57-9821-4e10533541d4

Faulting package full name: Microsoft.WindowsSoundRecorder_10.2103.28.0_x64__8wekyb3d8bbwe

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-01-28T15:58:59+00:00

Asphalt 9 app also stopped working after 23rd Windows update, which is not a Microsoft app. Crash log says because of CONCRT140_APP.dll. On 2 computers:

core i5-1135G7, windows 11: microsoft apps work but other store apps like Asphalt 9 stopped working after 23rd update

core2duo E8400, windows 10: most apps stopped working

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  1. Anonymous
    2024-01-26T11:23:58+00:00

    I have the same problem. It came with the last automatic app update.

    Actions taken: Resetting the app, uninstalling and reinstalling. Result: The app crash during start and ask for debugging via vsc or vs2022.

    System: Windows 10 Pro x64, Version: 22H2, Build: 19045.3930

    Error via Visual Studio Debugger:

    Ausnahmefehler bei 0x00007FF83AFBDB22 (KernelBase.dll) in CalculatorApp.exe: 0x00001007

    Debug information:

    > KernelBase.dll!00007ff83afbdb22() Unbekannt
    SharedLibrary.dll!00007fff8abd38de() Unbekannt
    SharedLibrary.dll!00007fff8abd3829() Unbekannt
    SharedLibrary.dll!00007fff8ad7b94c() Unbekannt
    mrt100_app.dll!00007fff8caea472() Unbekannt
    mrt100_app.dll!00007fff8caeeb81() Unbekannt
    mrt100_app.dll!00007fff8caf59a7() Unbekannt
    ntdll.dll!00007ff83d4523af() Unbekannt
    ntdll.dll!00007ff83d4014b4() Unbekannt
    ntdll.dll!00007ff83d450ebe() Unbekannt
    concrt140_app.dll!00007ff81a3b66f4() Unbekannt
    concrt140_app.dll!00007ff81a3b60a4() Unbekannt
    concrt140_app.dll!00007ff81a3b58f7() Unbekannt
    concrt140_app.dll!00007ff81a3b5e39() Unbekannt
    concrt140_app.dll!00007ff81a3bc4c2() Unbekannt
    concrt140_app.dll!00007ff81a3bbd30() Unbekannt
    concrt140_app.dll!00007ff81a3bb17f() Unbekannt
    concrt140_app.dll!00007ff81a3b477a() Unbekannt
    CalcViewModel.dll!00007fff8ee5fd57() Unbekannt
    CalcViewModel.dll!00007fff8ee42ba9() Unbekannt
    CalcViewModel.dll!00007fff8ee42850() Unbekannt
    CalculatorApp.dll!00007fff88e35d15() Unbekannt
    CalculatorApp.dll!00007fff88e36448() Unbekannt
    CalculatorApp.dll!00007fff89004846() Unbekannt
    CalculatorApp.dll!00007fff8905ea08() Unbekannt
    CalculatorApp.dll!00007fff8905e5f9() Unbekannt
    CalculatorApp.dll!00007fff8900e98b() Unbekannt
    CalculatorApp.dll!00007fff88e4a2df() Unbekannt
    CalculatorApp.dll!00007fff88f27e0a() Unbekannt
    Windows.UI.Xaml.dll!00007ff82b7d27d3() Unbekannt
    Windows.UI.Xaml.dll!00007ff82b7d25a1() Unbekannt
    Windows.UI.Xaml.dll!00007ff82b6983fb() Unbekannt
    twinapi.appcore.dll!00007ff833d9fe96() Unbekannt
    twinapi.appcore.dll!00007ff833d85e0d() Unbekannt
    rpcrt4.dll!00007ff83cc6b583() Unbekannt
    rpcrt4.dll!00007ff83ccce77b() Unbekannt
    rpcrt4.dll!00007ff83cc0d479() Unbekannt
    combase.dll!00007ff83c595f6c() Unbekannt
    rpcrt4.dll!00007ff83cc4a77b() Unbekannt
    combase.dll!00007ff83c56bae3() Unbekannt
    combase.dll!00007ff83c56b86e() Unbekannt
    combase.dll!00007ff83c59aaf6() Unbekannt
    combase.dll!00007ff83c511283() Unbekannt
    combase.dll!00007ff83c59dce8() Unbekannt
    combase.dll!00007ff83c505036() Unbekannt
    combase.dll!00007ff83c563174() Unbekannt
    combase.dll!00007ff83c562ed2() Unbekannt
    combase.dll!00007ff83c565f0d() Unbekannt
    combase.dll!00007ff83c5666e4() Unbekannt
    combase.dll!00007ff83c566100() Unbekannt
    Windows.UI.dll!00007ff82f40ecf9() Unbekannt
    Windows.UI.dll!00007ff82f40eb97() Unbekannt
    twinapi.appcore.dll!00007ff833d7e54a() Unbekannt
    SHCore.dll!00007ff83d1bbf69() Unbekannt
    kernel32.dll!00007ff83d0d7344() Unbekannt
    ntdll.dll!00007ff83d4026b1() Unbekannt

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  2. Anonymous
    2024-01-26T16:11:54+00:00

    I'm having the same issue on many computers with Windows 10. The calculator app was updated on 1/26/2024. It was work yesterday and now hundreds of our PCs the app opens and closes with the same event log shown above.

    Why does the calc app need to be updated?

    Do I really have to install another calculator app on 100 computers?

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  3. Anonymous
    2024-01-26T17:55:52+00:00

    Me too, I have the problem with the Windows 10 calculator. I have also tried other apps such as calendar, voice recorder, WhatsApp and it happens the same as with the calculator.

    Apps do not have their default icons

    Image

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  4. Anonymous
    2024-01-26T18:29:03+00:00

    Windows 10 Pro 64 bit edition, Version 22H2 (OS Build 19045.3930) with no pending windows updates available exhibits this issue on a PC here with the following app versions:

    Photos 2024.11010.1002.0

    Faulting application name: PhotosApp.exe, version: 0.0.0.0, time stamp: 0x659f3d43

    Faulting module name: KERNELBASE.dll, version: 10.0.19041.3930, time stamp: 0x9141f979

    Exception code: 0x00001007

    Fault offset: 0x000000000012db22

    Faulting process ID: 0x4494

    Faulting application start time: 0x01da508377bd06a2

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11010.10002.0_x64__8wekyb3d8bbwe\PhotosApp.exe

    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

    Report ID: a7f21100-823a-43e9-a8e2-396aa00bf863

    Faulting package full name: Microsoft.Windows.Photos_2024.11010.10002.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Calculator 11.2311.0.0

    Faulting application name: CalculatorApp.exe, version: 11.2311.0.0, time stamp: 0x65984a23

    Faulting module name: KERNELBASE.dll, version: 10.0.19041.3930, time stamp: 0x9141f979

    Exception code: 0x00001007

    Fault offset: 0x000000000012db22

    Faulting process ID: 0x3b34

    Faulting application start time: 0x01da5082eae764bc

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe

    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

    Report ID: a236ddf8-8e19-4900-b992-41e0f3786449

    Faulting package full name: Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Mail and Calendar 16005.14326.21786.0

    Faulting application name: HxCalendarAppImm.exe, version: 16.0.14326.21786, time stamp: 0x6597575c

    Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

    Exception code: 0xc000001d

    Fault offset: 0x00000000000166f4

    Faulting process ID: 0x105c

    Faulting application start time: 0x01da50842d5e6f54

    Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21786.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe

    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

    Report ID: 166514ed-6118-40b8-a3e3-a6429fea7f78

    Faulting package full name: microsoft.windowscommunicationsapps_16005.14326.21786.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: microsoft.windowslive.calendar

    Films & TV 10.22091.10051.0

    Faulting application name: Video.UI.exe, version: 10.22091.1005.0, time stamp: 0x6530e1eb

    Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

    Exception code: 0xc000001d

    Fault offset: 0x00000000000166f4

    Faulting process ID: 0x2760

    Faulting application start time: 0x01da5084425fe2ab

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10051.0_x64__8wekyb3d8bbwe\Video.UI.exe

    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

    Report ID: f0c09420-d1d5-4ed4-b0ae-c313807baacb

    Faulting package full name: Microsoft.ZuneVideo_10.22091.10051.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: Microsoft.ZuneVideo

    Paint 3D 6.2310.24037.0

    Faulting application name: PaintStudio.View.exe, version: 0.0.0.0, time stamp: 0x65387a54

    Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

    Exception code: 0xc000001d

    Fault offset: 0x00000000000166f4

    Faulting process ID: 0x48d8

    Faulting application start time: 0x01da508453accc7b

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MSPaint_6.2310.24037.0_x64__8wekyb3d8bbwe\PaintStudio.View.exe

    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

    Report ID: f7513880-be05-426e-acb5-a2156b2c1763

    Faulting package full name: Microsoft.MSPaint_6.2310.24037.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: Microsoft.MSPaint

    Feedback Hub 1.2309.12711.0

    Faulting application name: PilotshubApp.exe, version: 1.2309.2309.28001, time stamp: 0x65152eaf

    Faulting module name: KERNELBASE.dll, version: 10.0.19041.3930, time stamp: 0x9141f979

    Exception code: 0x00001007

    Fault offset: 0x000000000012db22

    Faulting process ID: 0x5294

    Faulting application start time: 0x01da50840995bdac

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsFeedbackHub_1.2309.12711.0_x64__8wekyb3d8bbwe\PilotshubApp.exe

    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

    Report ID: 97a1d38d-96f0-447e-ab79-abe02d35564e

    Faulting package full name: Microsoft.WindowsFeedbackHub_1.2309.12711.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Voice Recorder 10.2103.28.0

    Faulting application name: SoundRec.exe, version: 10.2103.28.0, time stamp: 0x60622fa3

    Faulting module name: CONCRT140_APP.dll, version: 14.39.33321.0, time stamp: 0xd07ef3fe

    Exception code: 0xc000001d

    Fault offset: 0x00000000000166f4

    Faulting process ID: 0x35a4

    Faulting application start time: 0x01da5084b44889af

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsSoundRecorder_10.2103.28.0_x64__8wekyb3d8bbwe\SoundRec.exe

    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll

    Report ID: 7d641597-feeb-4408-a5d0-134dbbde1406

    Faulting package full name: Microsoft.WindowsSoundRecorder_10.2103.28.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Windows upgrade (otherwise known as in place reinstall) didn't fix the issue.

    DISM /Online /Cleanup-Image /ScanHealth **** didn't help.

    sfc /scannow didn't find anything wrong.

    Uninstalling and reinstalling apps didn't fix anything.

    Repairing apps didn't fix anything.

    Resetting apps didn't fix anything.

    Windows Store Apps troublesooter didn't fix anything,

    Using powershell to reinstall/obtain, and register packages didn't fix anything.

    Deleting and reinstalling the Microsoft Store app didn't fix anything, of course.

    Creating a new local user account and signing into it doesn't change anything.

    Disabling antivirus and my firewall, of course, doesn't fix anything.

    Affected account is an Administrator account.

    If anyone cares, there's another thread discussing the same problem over here: https://answers.microsoft.com/en-us/windows/forum/all/microsoft-photos-file-system-error-2147219196/3bf0b7d0-4390-46f2-b948-a1e05d726e73

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