I have literally checked everything bios update all updates good did the reset and confirmed the laptop has the usb c ports with display nothing works
USB-C not detecting displays on Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I cannot connect my HP Pavillion 15t-eg100 to two external monitors. I am using a lenovo docking station and two lenovo ThinkVision T24i-30 monitors.
I have two monitors, a keyboard, and a mouse plugged into a docking station. When I plug the docking station into my laptop via USB-C, the keyboard and mouse work just fine but the monitors do not. All accessories work when connected to another laptop (which is running Windows 10). I know this is not an issue related to cables because I can swap between laptops and the screens are instantly detected. It is worth noting that the USB docking station is also actively charging my computer, so it should be capable of sending video unless I misunderstand.
Here are the steps I have already taken:
- Rescan to detect monitors several times
- Check all cable connections/power
- Update all my drivers
- Check for software updates and restart my computer
- Install Thunderbolt Control Center to attempt to detect displays
- Install Lenovo Accessories and Display Manager to attempt to detect displays
Windows for home | Windows 11 | Display and graphics
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
71 answers
Sort by: Oldest
-
Anonymous
2024-12-27T10:36:58+00:00 -
Anonymous
2025-01-16T09:37:08+00:00 After KB5048685 update Windows started to think that my second monitor is just USB hub.
How to deinstall this "update"? Reinstalling drivers and other options didn't help
-
Anonymous
2025-01-21T02:57:28+00:00 Yes, it does work, but not from the Laptop USB C port. If i connect the HDMI to monitor it works. I do not have the USB c display Thunderbolt port on my Laptop, just a normal USB c
-
Anonymous
2025-01-21T03:11:08+00:00 Yes, it does work, but not from the Laptop USB C port. If i connect the HDMI to monitor it works. I do not have the USB c display Thunderbolt port on my Laptop, just a normal USB c
-
Anonymous
2025-01-27T17:08:52+00:00 I connected using a port and it doesnt work, but if I conncet direct to laptop it does