USB-C not detecting displays on Windows 11

Anonymous
2024-01-18T02:39:32+00:00

I cannot connect my HP Pavillion 15t-eg100 to two external monitors. I am using a lenovo docking station and two lenovo ThinkVision T24i-30 monitors.

I have two monitors, a keyboard, and a mouse plugged into a docking station. When I plug the docking station into my laptop via USB-C, the keyboard and mouse work just fine but the monitors do not. All accessories work when connected to another laptop (which is running Windows 10). I know this is not an issue related to cables because I can swap between laptops and the screens are instantly detected. It is worth noting that the USB docking station is also actively charging my computer, so it should be capable of sending video unless I misunderstand.

Here are the steps I have already taken:

  • Rescan to detect monitors several times
  • Check all cable connections/power
  • Update all my drivers
  • Check for software updates and restart my computer
  • Install Thunderbolt Control Center to attempt to detect displays
  • Install Lenovo Accessories and Display Manager to attempt to detect displays
Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2024-08-02T00:49:33+00:00

    You are a legend. Thank you for sharing this fix.

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  2. Anonymous
    2024-07-29T11:24:42+00:00

    Unbeliaveble - this really works!!! Thank you @qishan lin - how did you find it? :-) Why just 40 seconds? :-) What black magic in Win11 it is? :D

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  3. Anonymous
    2024-07-13T13:28:35+00:00

    Thank you very much, I don't know coincidence or not, but it did work and my issue was a bit different, but related to USB-C, docking stations and monitors and now it works and was struggling with this issue being on and off for over a year. Once again thank you very much :)

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  4. Anonymous
    2024-07-08T20:04:15+00:00

    Thank you!!!

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  5. Anonymous
    2024-07-07T09:48:32+00:00

    Is there a proper solution to this?

    Since upgrading to Windows 11, I have to reboot the machine every time for it to pick up the monitors plugged into the dock.

    Windows 11 seems to no longer support plug and play and is a problem across a wide array of manufacturers.

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