Windows security stuck on black screen after opening.

Anonymous
2024-01-11T18:20:36+00:00

Hello. I am having issues trying to open Windows security. It gets stuck on a black screen and I can't access the settings. I have tried the reset and repair options and that was no use. I even checked for updates and nothing. I even tried restarting my laptop and that didn't work either. I also ran the sfc /scannow command and once again, nothing. I have to note I also have webroot secure anywhere as antivirus. Can someone help?

Windows for home | Windows 11 | Security and privacy

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Answer accepted by question author
Ramesh 181.6K Reputation points Volunteer Moderator
2024-01-13T06:27:42+00:00

(The following fix is for Windows 11 systems.)

Direct download links

(or)

[Source: Microsoft Update Catalog]

Instructions:

  • Save the executable to the desktop.
  • Right-click on the file "SecurityHealthSetup_xxxxx.exe" and choose "Run as administrator".

(The above setup file automatically creates the missing SecurityHealth platform folder.

Credits:

Major edits:

(Modified on 23-May-2025 - Link updated.)

(Modified on 22-Mar-2025 - Link updated.)

(Modified on 11-Mar-2024 - Link updated.)

(Modified on 26-Mar-2024 - Link updated.)

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  1. Anonymous
    2024-02-10T21:32:13+00:00

    Thank you so much . It worked for me

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  2. Anonymous
    2024-02-15T18:18:28+00:00

    MAN UR THE BEST THANKSSS ❤️❤️

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  3. Anonymous
    2024-02-17T21:58:51+00:00

    I seem to be experiencing same thing as you the exe file didn't do anything. The in place windows update didn't solve anything.

    This is a clean install of windows 11 23h2 I did today.

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  4. Anonymous
    2024-02-20T09:30:12+00:00

    Thanks a lot it works

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