Windows security stuck on black screen after opening.

Anonymous
2024-01-11T18:20:36+00:00

Hello. I am having issues trying to open Windows security. It gets stuck on a black screen and I can't access the settings. I have tried the reset and repair options and that was no use. I even checked for updates and nothing. I even tried restarting my laptop and that didn't work either. I also ran the sfc /scannow command and once again, nothing. I have to note I also have webroot secure anywhere as antivirus. Can someone help?

Windows for home | Windows 11 | Security and privacy

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Answer accepted by question author
Ramesh 181.6K Reputation points Volunteer Moderator
2024-01-13T06:27:42+00:00

(The following fix is for Windows 11 systems.)

Direct download links

(or)

[Source: Microsoft Update Catalog]

Instructions:

  • Save the executable to the desktop.
  • Right-click on the file "SecurityHealthSetup_xxxxx.exe" and choose "Run as administrator".

(The above setup file automatically creates the missing SecurityHealth platform folder.

Credits:

Major edits:

(Modified on 23-May-2025 - Link updated.)

(Modified on 22-Mar-2025 - Link updated.)

(Modified on 11-Mar-2024 - Link updated.)

(Modified on 26-Mar-2024 - Link updated.)

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  1. Anonymous
    2024-04-04T08:57:41+00:00

    yes not working for me as well

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    6 people found this answer helpful.
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  2. Anonymous
    2024-01-17T06:50:54+00:00

    You are a life saver, Tried everything and this fixed it instantly!!!!!

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    5 people found this answer helpful.
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  3. Anonymous
    2024-01-16T03:07:35+00:00

    THANK YOU FOR THIS! I'VE TRIED EVERYTHING ON GOOGLE SEARCHES AND YOUTUBE BUT NOTHING. THIS IS THE ONLY ONE THAT WORKED! THANK YOU SOOOOO MUCH!

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    5 people found this answer helpful.
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  4. Anonymous
    2024-01-24T07:45:06+00:00

    Download

    Save the executable to the desktop.

    Right-click on the file "SecurityHealthSetup.exe" and choose "Run as administrator".

    SecurityHealthSetup.exe - File info:

    Credits: https://answers.microsoft.com/en-us/windows/forum/windows_11-security/i-cant-access-windows-security-its-just-a-blank/2f31ff62-8180-4523-8a7a-fb31350af4bf?messageId=349c35ed-9a38-4dd2-bab6-6ce29af31c8b

    This working for me thanks i got like 3-4 days trying to solve this issue

    for me it doesn't work.

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    4 people found this answer helpful.
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