Unable to install 2024-01 Cumulative Updates for Windows 11

I went on to try downloading the update by itself - didn’t work. I ended up rolling back to an earlier update after running the SFC process so now am trying to get caught back up to what I had before this update. Wasted several hours on this. 😢 I was thinking it is probably the update but didn’t find that many people reporting issues so took the chance. Oh well.

Same problem here....very frustrating

I have found the solution, I also had this problem and what I discovered was that we were supposed to get an update to Windows 11 23H2, but it never got rolled out so when the 2024 update came out it was looking for Windows 11 23H2 so when it couldn't find it, it spat out an error.

This is actually a very common issue, and I am going to help everyone I can with this.

Follow these steps:

1. go to Download Windows 11 (microsoft.com) and install the ISO for Windows 11 23H2.
2. Open the ISO and let it download the ISO updates.
3. Make sure you have selected keep all apps and files. (This is just like the upgrade from Windows 10 to 11 except don't worry if your device isn't supported it should still let you perform the upgrade because my computer also is not supported, and it installed fine)
4. Click install and let it perform the upgrade.
5. Once it is done go to settings -> Windows Update -> check for updates You now should have successfully upgraded.

If you want a video, you can watch this official video from Microsoft: How to perform a Windows 11 In-place upgrade | Microsoft - YouTube

Thank you but I don't think that is the issue for me. I already have Windows 11 up through all the prior updates to the 2024-1. In reviewing online, it appears that there is an issue with the actual package that was rolled out. I'm waiting for them to roll out a corrected package. There are literally hundreds of online threads about this update not working. Originally they thought it was because of one issue - and Microsoft sent out instructions yesterday for how to fix that is so complicated even developers had a fit about it. It was requiring customers to go into settings they should not touch unless they have a LOT of experience and have totally backed up their system. After that caused such a ruckus with experienced developers, it appears Microsoft has backed up and gone silent on this update. Thank you so much for looking into this and I'm glad that this problem was resolved for you! So far I haven't seen anything from Microsoft that says the 23 update is the fix. Now that they have ended up with folks getting partial updates with the failed package, the problem has become more complicated. Again - glad this worked for you but I'm going to wait until I see some more input from the developer community because I've already spent hours trying to roll back and get my computer working again. I'm still having issues with lag which means there is no doubt some underlying piece of c**p code that has lingered from the failed install. :-(

Hello: Did you have to roll back any updates before you did this install. What I am finding is that in Update History it states that those two updates were installed successfully. But then when I check for updates Windows Update says that those updates need to be installed. I dont get how that makes any sense at all. If anyone has any insight to how Update History could claim that the updates were installed successfully , while currently required updates says they need to be installed , makes any sense I would like to know.