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Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
JulianLong has replied to your question Microsoft Sudoku Access Lost in Microsoft Community.
Just came across a fix that has worked
Go to your userprofile\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
If there are Accounts and Cache folders available delete them. (I renamed them to be on the safe side) But this worked well.
Now try starting Xbox and signing into Sudoku.
JulianLong has replied to your question Microsoft Sudoku Access Lost in Microsoft Community.
Just came across a fix that has worked
Go to your userprofile\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
If there are Accounts and Cache folders available delete them. (I renamed them to be on the safe side) But this worked well.
Now try starting Xbox and signing into Sudoku.
This worked for me. Thank you for posting and thanks to JulianLong for posting the fix in your thread.
Excellent! That did the trick and no need to run Xbox before Sudoku. Launching all other games like Solitaire and MUWG automatically create the proper Xbox credentials as well. Thank you so much for posting this!
Worked for me too!
The app is still not working on my computer. I can't sign into Sudoko - still says I am a guest. But I can sign in on my iPhone with my Xbox account. On my computer, I can sign on to Solitare and Mahjong. I have tried restarting my computer on several different days, deleting the app, and re-installing it. This has been going on since the last few days of January. Very frustrating.
