Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Hi,

Sorry to hear you're experiencing this issue.

Your progress is saved on your account, repairing and resetting the Sudoku app will re-sync the information from your account to your computer and will fix the problem.

1-Click on Start then click on Settings

2-Click on Apps

3-Search for the Microsoft Sudoku and click on that

4-Click on the "Advanced options" or "Modify" button

5-Scroll down, then click on the "Repair" and "Reset" button

6-Relaunch the Sodoku app, log in with your account and your progress should show correctly

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

Same thing happening to me lately on MS Sudoku. It has always showed the games and days completed as "completed", but in the last few days, it keeps showing the last few days as not done. I re-did all those again yesterday (3 games for each day), then today it shows all of the last 3 days as not done. Obviously some kind of bug/glitch. I'm not expecting any real action on MS's part, as it only generates advertising revenue, but I'll give up on it in a few days if this continues. Not a huge deal, but kind of frustrating.

I am having a similar problem with the added frustration that the link to my xbox live account is not working. Indicates I am a "guest" player. ALL OTHER microsoft games are working as expected. Just not Sudoku.

I have exactly the same problem and have tried to reset the program but no luck. Jigsaw, Mahjong and Solitaire all work perfectly, but Sudoku just won't log into the Xbox live account to retrieve my data. Very annoying as I am in danger of losing all my history and status.

I would very much appreciate a response from the Microsoft team with a solution.

Funny thing...I tried it on android and it works. Just the windows version is hosed.

Tried contacting MS various ways. They hung up on me twice. Really sucky support.