Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Anonymous
2024-01-05T12:19:18+00:00

Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-26T17:13:40+00:00

    I have repaired and reset the app several times and it doesn't work. I have uninstalled and it still doesn't work when installed again!!!!!!!

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  2. Anonymous
    2024-08-26T13:36:02+00:00

    Please call at 704-630-0192.

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  3. Anonymous
    2024-08-26T13:35:01+00:00

    I have already done this as well as uninstallimg and reinstalling several times to no avail.

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  4. Anonymous
    2024-08-13T14:41:14+00:00

    What I should have done before I clicked reset was to make sure I had downloaded it into Xbox - I think that could be why I lost all my scores. I'm only doing one a day now until I'm sure the scores are saving.

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  5. Anonymous
    2024-08-13T10:00:47+00:00

    I haven't read all the messages but I have the same issue AND it is not signing me in properly. My avatar is not showing up, even though it shows up in the MS Solitaire Collection. This shows "no ads" but doesn't say "premium" like the MSSC does.
    I uninstalled the app, rebooted, re-installed. Did not work. All my progress is gone and it put me at level 1. I don't know how long I've been playing and didn't really pay attention but I have completed all the challenges for over a year.

    I don't see anywhere that I can logout to try to login back in. It just automatically logs me in and my only option is to exit the app.

    Hope this is a temporary bug that will be fixed soon.

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