Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Anonymous
2024-01-05T12:19:18+00:00

Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2024-02-12T10:44:41+00:00

    FORGET THAT!!

    The solution worked for a day ..... but has now reverted to informing me I "need to be online"

    ... and I've re-tried the recommended steps, but no joy.

    Until such time as Microsoft can get their act together, and repair SuDoku......

    I give up trying to play this hopelessly flawed game.

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  3. Anonymous
    2024-02-10T15:51:38+00:00

    Solved!

    Complete the following steps:

    • Open the File Explorer and paste the following into the address bar to go to a specific location on your computer:
    • %userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker
    • Delete any accounts and cache folders that you can see at this location.
    • Launch the Xbox App and sign in to your account again.
    • Launch Microsoft Sudoku and you're in

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  4. Anonymous
    2024-02-10T00:12:44+00:00

    The bug is back. Sudoku is randomly saving/not saving daily results. The problem started on 2/6/2024, didn't work again on 2/7/2024, but was fine on 2/8/2024. Not working again today 2/9/2024. This seems to happen with Sudoku every few months. Been like this for a few years now. The only thing that changes daily is the ads, not sure if that might be the cause.

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  5. Anonymous
    2024-02-09T20:53:57+00:00

    didn't work for me. tried numerous ways as suggested to no avail, (new computer as well). this a microsoft problem and they should get off their butts to fix it!!

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