Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.

Report it to support, in Sudoku: Menu (top left), Support (almost bottom of list) and follow instructions.

If everybody opens a ticket then the support team will eventually have to do something.

This is whatt I am getting.

Internet is working well, no issues. I am nto sure what is the setup causing this issue.

Microsoft Sudoku updated 09/04/2024 (au). So far it seems to be working as expected saving progress and completed daily challenges. However previous "lost" progress has not been restored.

Can we please be allowed, even if only for a year, to go back replay to restore daily challenge progress.

EDIT: Spoke too soon 😞. This morning (14/04/24) sudoku froze up and I had to restart my system just to get out of the game. All new progress has been lost and once again my progress and the daily challenges are not saving. Very disappointing.

I have found by chance, a work around that works for me. I use a win11 pc to play the game but also have it loaded on an android mobile (cell) phone. Both installs are logged into MS Sudoku with the same account username and password. After completing 1, 2 or all 3 of a day's daily challenges depending on how much time I can spare and I want to leave the game, I click 'Done' but leave the games page loaded in the background. If you use a VPN to reduce adverts,, switch it off temporarily and then open the game on the android device. and select a challenge that is not completed already. At this point I get a large pop up headed RESTART REQUIRED follwed by the message 'Microsoft Sudoku is out of sync and must be restarted' below this is a large blue button marked OK. Clicking on this updates the android device. with the ticked but unsaved games from the W11 PC. The PC simultaneously saves the completed ticked games.

A word of caution the ad blocker in my VPN stops the sync from working so I switch it off. I have also followed the helpful advice earlier in this thread including removing Xbox from the W11 PC. Also, if all of the days challenges have been completed on the W11 pc the process behave slightly differently and the Restart Required pop up appears on the window version. Curious and I am still trying to fully understand why this works for me 90% of times. If anyone finds a better solution please do share.

Good luck to all.