Version 2.9.4111.0 now saves my progress - I needed to uninstall and then reinstall checking that it was this version I now had - now I am working to complete April!!
Finally!!!
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Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
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Version 2.9.4111.0 now saves my progress - I needed to uninstall and then reinstall checking that it was this version I now had - now I am working to complete April!!
Finally!!!
I confirm this method works :D it's a bit complicated but at last it saves progress
When the problem first occurred on my Windows 11 box I tried the original suggested fix (clearing the cache) and it did not work for me. At the suggestion of my coder hubby I set up my old Windows 10 box and surprise, the game worked fine, saved daily and I had no problems. When I got tired of having to work with both computers to complete the daily challenges of the multiple games I play I tried the original solution on my Windows 11 and this time it worked so I had been up and running ok. Then last week the game stopped working again. It looked normal at login (like it was connected just fine), but upon completion of a puzzle it didn't save, acted like the puzzle had not been worked and didn't save anything to the cloud. After several days of waiting to see if it resolved on its own I pulled out the 10 box again and once again it is working fine in 10. Conclusion, an 11 problem. Given that 9% of the gaming division coders were laid off in the January Microsoft purge I doubt this a priority of anyone and I will just continue pulling out my old workhorse 10 box so I don't ruin my history of completion. I continue to think it is weird that this problem is only occurring with one game. Anyway, I'll periodically check in to see if status has changed but I won't be frustrating myself trying complicated procedures that only seem to work sporadically or for a short period of time. Good luck to all, hope there id eventually some resolution.
For me the following works to save daily sudoku challenges completed puzzles.
I use a Win11 PC, with as many refeferences to Xbox as I can find deleted, in conjunction with an android 'phone with the MS Sudoku game installed.
Once one or more challenges are finished and Done is clicked I leave enverything on my PC untouched and open the Sudoku game on the 'phone. If it shows me as logged in with the same account as I use on the PC, I click on the account avatar and from the dop down menu I select 'exit Xbox.' I then re-enter the game and it shows 'playing as a guest'. Click on this avatar and I get an option that says L'et's get you signed into your account'. Selecting this brings up the login screen and I enter the user name for my MS games account (email address in my case) followed by Next and then enter my password. This brings up a 'Let's go' option and clicking on this re-enters the game and has now re-connected using my own account, i.e as used on the PC. It is this step that seems to cause the sudoku to now remember the last game(s) results left hanging on the PC.
Selecting any daily challenge link on the PC (the calendar tabs works fine) and after a bit of trial and error I get the 'out of sync' message with a large blue OK button. Clicking this completes the processs.
The scores are now saved and this has worked for me for over a month now. BTW Best not to use a VPN whilst doing this palaver!.
Hope this works for more folks.
OK Moonrich
Not very optimistic approach from MS then.
And the worst is that it might never change.