Hi Katharina,
I'm Paul, I'm sorry to hear you're having a problem.
Don't worry, I will help you to solve it.
May I know the Application causing the error?
Can you take a screenshot of the actual error message then share it here?
Thanks.
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The Instruction at 0x00007FFBCEAC3ACA reference memory at 0x0000000000000024. The memory could not be written.
Click ok to terminate the programme.
I use windows 11 23h2 this happened after the latest update, and happens at shutdown.
sfc /scannow, ran it three times. I do not know what to place on the command line to run
DISM. DISM /Online /Cleanup-Image /RestoreHealth does NOT WORK. I am frustrated, and nerves are getting bad.
I am NEW to windows 11 and just installed it on my High End Gaming Computer. I am frustrated, after gaming, seeing this
when I shut down.
I NEED HELP NOW please.
I cannot run DISM, till I get the correct command line sequence.
Thanks.
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Hi Katharina,
I'm Paul, I'm sorry to hear you're having a problem.
Don't worry, I will help you to solve it.
May I know the Application causing the error?
Can you take a screenshot of the actual error message then share it here?
Thanks.
The Instruction at 0x00007FFBCAC3ACA reference memory at
0x0000000000000024 could not be written
click ok to terminate programme
tried to take pic but only got small did the best i could
still happens.
Sorry for the late response.
Can you check which app getting the error?
It should be written in the Title bar of the error window just like in the image below.
Thank you.
explorer.exe
The Instruction at 0x00007FFBCAC3ACA reference memory at
0x0000000000000024 could not be written
click ok to terminate programme
sorry so long also, trying to snag the error box with me iPhone.
Finnally, I was successfull just now.
This error is irritating.
Since the issue is related to File Explorer, I recommend that you use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.
https://support.microsoft.com/en-us/help/402652...
I hope this helps. Feel free to ask back any questions and keep me posted.