The instruction at 0x000******* referenced memory at 0x0000****** written SOLUTION for WINDOWS 11 23h2

Anonymous
2024-01-30T13:42:08+00:00

The Instruction at 0x00007FFBCEAC3ACA reference memory at 0x0000000000000024. The memory could not be written.

Click ok to terminate the programme.

I use windows 11 23h2 this happened after the latest update, and happens at shutdown.

sfc /scannow, ran it three times. I do not know what to place on the command line to run

DISM. DISM /Online /Cleanup-Image /RestoreHealth does NOT WORK. I am frustrated, and nerves are getting bad.

I am NEW to windows 11 and just installed it on my High End Gaming Computer. I am frustrated, after gaming, seeing this

when I shut down.

I NEED HELP NOW please.

I cannot run DISM, till I get the correct command line sequence.

Thanks.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

276 answers

Sort by: Newest
  1. Anonymous
    2024-03-10T18:42:34+00:00

    I feel your pain, I have just built a new high end gaming pc .

    Its not my hardware that is at fault ., tested ram e.c.t

    The problem for me is once i have done a clean install of win 11

    the offending update gets installed. Before that there is no error.

    I have also tried numerous win installs , with expo not enabled ,

    but the problem still persists.

    Asus armory crate is a offender , so that is not installed .

    AMD Radeon 24.2.1 driver looks like it might have a few probs on the

    amd forums. so installed version before that was stable , but dam error

    still there. I only get the error after i quit a game to desktop.

    then on next restart the error shows its head again.

    Also windows desktop sometimes is black no wallpaper until i choose new wallpaper.

    I have tried every possible fix but no luck .

    Driving me mad . makes me want to buy a ps5 just to turn it on and it works !!.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-10T12:32:51+00:00

    Yes, Thats True.

    Whats really frustrating, also, is every fix, suggested here, within this post,

    does'nt work.

    Still waiting for the fix, to come.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-10T11:11:09+00:00

    I have nearly the same spec system as you . clean win install , exactly the same problem .

    Sure its a win update that is causing it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-03-09T01:38:10+00:00

    I updated the instructions by adding a line to the batch file with a command to kill the game input service before explorer.exe

    I found that using bluetooth to connect my xbox controller would sometimes cause the error if I used sign off or put the computer to sleep instead of a shutdown or reboot.

    Adding the line to kill the game input service seems to have eliminated that rare circumstance.

    Here are the updated directions, if anyone wants to give it a go.

    This is an updated way to eliminate the explorer.exe error message, regardless what’s plugged in, and whether you log off, shut down or restart the computer. It requires Win 10/11 PRO, or you need to enable group policy editor in home edition.

    You can find that here

    https://windowsreport.com/enable-gpedit-windows-11/


    Caveat, this works for me but I can't say absolutely it will for you. These changes to the group policy will not harm you normal functioning in any way.

    If you made this batch file when I posted before and want to edit the previous batch file, just right click the file, and select edit to insert the new line. Your group policy changes from before are still fine.


    Start by making a batch file that kills the explorer.exe process, and the game input service

    Open notepad and paste in these two lines.

    NET STOP GameInputSvc

    taskkill /F /IM explorer.exe

    Save the file as Shut_Down_Script.bat or whatever you prefer to name it. Put somewhere safe, like your documents folder.

    Use WIN+R to run gpedit.msc (Group policy editor)

    In the left panel:

    Drill Down to Computer Configuration > Windows Settings > Scripts (Startup/Shutdown)

    Double Click Shutdown in the right panel and click Add

    Browse to, and highlight the batch file you made, and click open , then OK, and Ok again

    In the left panel:

    Drill Down to User Configuration > Windows Settings > Scripts (logon/Logoff)

    Double Click Logoff in the right panel and click Add

    Browse to, and highlight the same batch file and click open, then OK, and OK again

    Close the editor. Done.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-03-08T12:53:20+00:00

    I agree, i hope Microsoft acknowledges this issue and fix it asap - it is so annoying!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments