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The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?
Why has this happened? I have not changed any settings in my system prior to now.
I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I may have found a solution.
I contacted live support and they are now aware of the issue. they suggested a windows restore which would solve it.
But what worked for me is much simpler.
1- I went to settings/personalization : switched from windows spotlight to picture
2- Tried to lock the screen but no change
3- switched back to windows spotlight
now it's back in english. hope this helps
I have exactly the same problem.
I've tried everything, changing languages, regions, resetting browsers, etc.
I've spent hours on the internet researching but I haven't managed to solve the problem.
That doesn't work.
I've switched to English on msn but it's still in Chinese at first
It keeps going
It solved the problem for me.
Thank you for your advice!
I agree with NickyCD, my laptop is behaving the exact same way after an update the night before. Clearly a bug for Microsoft to resolve.
