Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-12T09:00:56+00:00

    Oh that's creepy.

    I've been online with Microsoft support for 4 hours now and no resolution. They have uninstaller and reinstalled Windows 11 but no change.

    A Microsoft app has popped up in chinese which I can't uninstall, but the support agent said that is for Edge so needs to stay. No idea why it is in Chinese though

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  2. Anonymous
    2024-01-12T09:17:16+00:00

    OK, so no more Chinese characters it is now Swedish.

    Having tried to change everything I can think of to English it is clearly a system problem as it cannot be a mistake to choose Swedish over English.

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  3. Anonymous
    2024-01-12T11:18:15+00:00

    Same issue, unable to resolve.

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  4. Anonymous
    2024-01-12T14:36:08+00:00

    I have the same problem with the lock screen which now has foreign characters. This has occurred on both my PCs after the latest windows update. Seems like there was a bug in the last Windows software update?

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  5. Anonymous
    2024-01-12T15:13:27+00:00

    Same here - Windows was updated a day or so ago so I am assuming this is a bug.

    My time and date are correct and not Chinese time.

    Hopefully someone from Microsoft will pick this up and escalate and an update to correct it.

    BTW would prefer Finish to Chinese!

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