Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

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  1. Anonymous
    2024-01-16T08:28:23+00:00

    Thanks. Yes, mine resolved itself too one day later.

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  2. Anonymous
    2024-01-16T14:50:23+00:00

    Dear Heather Ellery

    I am glad to receive your reply.

    In the survey, it is due to the abnormal WINDOWS spotlight function that causes Chinese characters to appear.

    Usually WINDOWS spotlight function is automatically configured based on your current IP location and system preset region and language, apparently this large-scale emergence of the problem is due to the server's preset value seems to be set to the Chinese language, resulting in users in the wallpaper after the update of the anomaly.

    Best Wish

    Shawn Z | Microsoft Community Support Specialist

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  3. Anonymous
    2024-01-16T14:56:36+00:00

    Dear Maruf Mostafa

    Unfortunately, as the incident is under investigation.

    Under investigation this is a WINDOWS Spotligth server configuration issue that has been urgently fixed.

    Normally the WINDOWS Spotligth function reads the region of the account and the region of the WINDOWS system to push the wallpaper, but apparently there was a problem with this function.

    I'm SO SORRY.

    Best Wish

    Shawn Z | Microsoft Community Support Specialist

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  4. Anonymous
    2024-01-16T16:56:56+00:00

    mines all set to usa, but keeps switching looks like malaysian or indonesian now, was kanji or chinese characters before. only happening on the win 11 pc my win 10 is fine

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  5. Anonymous
    2024-01-17T14:44:24+00:00

    Very much the same - have tried turning Windows Spotlight off then back on again - all setting are UK English but still getting these Chinese characters on the lock screen and if I click through I also get Chinese news etc

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    1 person found this answer helpful.
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