Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

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  1. Anonymous
    2024-01-12T03:57:45+00:00

    I have the same symptoms.
    I have also had it change to Finnish and back to traditional Chinese twice.

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  2. Anonymous
    2024-01-11T15:50:58+00:00

    None of the above suggestions resolves the issue, unfortunately.

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  3. Anonymous
    2024-01-10T05:49:32+00:00

    Dear Woodsy65

    Thank you for posting in the Microsoft community.

    Regarding your question, we recommend you to check the following settings

    Press WIN+R and type Control - View in the upper right corner - Categories - Change date, time or number format - System Management - Select Change System Region Settings - Change to your region, e.g. USA.

    On the welcome screen and new user account-check New user account-Confirm.

    For the second part, log in to account.microsoft.com.

    Select your information - on the Personal Configuration screen - Region Country - Display Language - Region Format to English.

    In the third section, you can delete the English language package and reinstall the English language package.

    This will reconfigure the language display on the lock screen.

    Hope the above information can help you.

    Best Wish

    Shawn Z  | Microsoft Community Support Specialist

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