Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

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  1. Anonymous
    2024-01-13T10:17:32+00:00

    Managed to get mine sorted with Microsoft support by doing a complete reset. Took ages though.

    when you say reset - do you mean a complete re-install of Windows.

    Although I thought my issue was solved - not completely as the picture on the lock screen prior to going to the logon screen now has Finish writing.

    Has anyone tried rolling back the latest Windows update?

    Windows 10 was uninstalled by the support agent and Windows 11 installed but still no change.

    The next option was a reset (but files etc were kept). That was the only thing that worked.

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  2. Anonymous
    2024-01-13T10:03:16+00:00

    I have the same issue too

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    1 person found this answer helpful.
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  3. Anonymous
    2024-01-13T09:54:06+00:00

    Managed to get mine sorted with Microsoft support by doing a complete reset. Took ages though.

    when you say reset - do you mean a complete re-install of Windows.

    Although I thought my issue was solved - not completely as the picture on the lock screen prior to going to the logon screen now has Finish writing.

    Has anyone tried rolling back the latest Windows update?

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  4. Anonymous
    2024-01-13T06:58:57+00:00

    I have the same thing on windows 10. I'm less concerned about fixing the chinese, and more about diagnosing whether this is something more significant and malicious.

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    10+ people found this answer helpful.
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  5. Anonymous
    2024-01-13T05:27:49+00:00

    I am facing similar issue in India, any resolutions so far ?

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