This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?
Why has this happened? I have not changed any settings in my system prior to now.
I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Dear Maruf Mostafa
Unfortunately, as the incident is under investigation.
Under investigation this is a WINDOWS Spotligth server configuration issue that has been urgently fixed.
Normally the WINDOWS Spotligth function reads the region of the account and the region of the WINDOWS system to push the wallpaper, but apparently there was a problem with this function.
I'm SO SORRY.
Best Wish
Shawn Z | Microsoft Community Support Specialist
Dear Heather Ellery
I am glad to receive your reply.
In the survey, it is due to the abnormal WINDOWS spotlight function that causes Chinese characters to appear.
Usually WINDOWS spotlight function is automatically configured based on your current IP location and system preset region and language, apparently this large-scale emergence of the problem is due to the server's preset value seems to be set to the Chinese language, resulting in users in the wallpaper after the update of the anomaly.
Best Wish
Shawn Z | Microsoft Community Support Specialist
Thanks. Yes, mine resolved itself too one day later.
Why should we have to do this when up until last log in it was fine and no chinese symols at all. What has changed that we need to reconfigure our settings like this?
I tried all the suggested solutions. Nothing worked, but after a day problem was resolved on its own. It is a windows bug, give it a time, it will be resolved hopefully on its own.
