Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-28T12:05:34+00:00

    Has anyone considered that the computer was rootkited?

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  2. Anonymous
    2024-01-28T09:42:55+00:00

    I have the same problem and none of the MS suggested "fixes" worked.

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  3. Anonymous
    2024-01-28T08:58:35+00:00

    Exact same issue here. Last feature udate was 24/01/2024. Is this an update issue or something else? I've tried everything suggested here.

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  4. Anonymous
    2024-01-28T07:52:37+00:00

    I have the same problem, for about 5 days now. This is pretty disgraceful Microsoft, I haven't touched anything on the system and yet I'm being greeted with Chinese characters. Microsoft you need to fix this.

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  5. Anonymous
    2024-01-27T22:34:12+00:00

    I also have this problem.

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