Windows 10 Update Error(0x80070643)

Anonymous
2024-01-10T00:49:43+00:00

Hello,

The 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) will not install on my Windows 10 laptop computer.

I get the following message There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

When I click on Retry it says its Installing-0% for a few minutes then Installed-100% and then I get Download Error (0x80070643) There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

Windows Update Troubleshooter could not fix this problem.

I'm not sure what to do, please help.

Thank you

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit 44,306 Reputation points Volunteer Moderator
2024-01-15T09:18:41+00:00

Hi all,

A fix is in the works.

https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-21H2#3231msgdesc 

Devices attempting to install the January 2024 Windows Recovery Environment update ( KB5034441) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) is used to repair or recover from issues affecting Windows.

Resulting from this error, the following message might be displayed.

"0x80070643 - ERROR_INSTALL_FAILURE"

Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2

Server: Windows Server 2022

Edit:26/02/2024

Fix error 0x80070643 for Windows 10 KB5034441 update - Your Windows Guide

Microsoft has provided a script fix mentioned here in detail on how to run a script that increases the size of the WinRE partition.

#1

In the Windows search,

Search for Windows Powershell, right-click it and choose run as administrator.

Next, execute this command:

set-executionpolicy remotesigned

Afterwards, select Yes to All when prompted. Keep the Window open.

#2

Download this script.

https://ywg2216-my.sharepoint.com/:u:/g/personal/sumit_sumitdh_com/EZl7EZYIO7ZIh3sekEg3b7gBpng2Rorpmgh8B7EtlV-PZg?e=CU642G

Make two folders on your C drive root, with names 1 and 2, so their paths are as follows:

C:\1

C:\2

Paste the script file you downloaded into folder 1.

In the Powershell window, navigate to the C drive folder and enter this command:

cd C:\1

This will ensure the folder which contains the script is selected. Now, we need to run the script, which increases the size of WinRE. For that, run the following command:

.\1.ps1

After that, press Y to confirm running the script.

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Answer accepted by question author
Ramesh 181.1K Reputation points Volunteer Moderator
2024-01-10T05:27:41+00:00

Update: Microsoft is working on a fix. Until then, you may ignore the Windows Update error 0x80070643 and wait for an official fix.

Image


Important: Follow the workaround only if you're comfortable with the diskpart console tool because it can be a risky procedure. Otherwise, please start a new thread and seek the assistance of an IA or moderator.

Workaround: Resizing the Recovery partition to 750 MB or more will fix the issue. The error occurs due to a lack of free disk space in the Recovery partition.

KB5028997: Instructions to manually resize your partition to install the WinRE update - Microsoft Support: https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf

Caveat: The above Microsoft article assumes the Recovery partition is situated next to the OS partition. That's not necessarily the case in many systems. So, a different approach has to be followed on systems where the Recovery partition is not located near the OS partition. In that case, please start a new thread and seek the assistance of an advisor or volunteer moderator.

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  1. Anonymous
    2024-01-10T22:04:01+00:00

    I had checked "reagentc /info" when I first started the whole process just to see what it showed for the recovery partition, and it was already disabled so I could not see anything. I am about to try on my other system that has 3 recovery partitions and see what it shows.

    If it's disabled, try to enable it maybe?

    reagentc /enable

    reboot, and see if it resolves the error, probably in your cause issue is not with the partition size, but just that this service is disabled.

    p.s. for those googling I will put update name here one more time:

    2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)

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  2. Anonymous
    2024-01-10T22:20:42+00:00

    The problem is that I can get reagentc enabled. I tried to enable it when I first started and saw it was disabled. At this point the install had failed a few times and I had tried the Windows Update Troubleshooter.

    I just tried on the other system that has 3 recover partitions. On this one reagentc was enabled to start with so I disabled it. I ended up with the same result, where I can't get reagentc enabled again.

    For the people who have gotten this to work, I wonder if their disks are GPT or MBR. The two systems I tried are GPT.

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  3. Anonymous
    2024-01-10T22:24:33+00:00

    Ramish,

    The instructions worked until I got to sel disk<OS disk index>** where I was told to enter a disc. Sorry. ****

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