Windows 10 Update Error(0x80070643)

Anonymous
2024-01-10T00:49:43+00:00

Hello,

The 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) will not install on my Windows 10 laptop computer.

I get the following message There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

When I click on Retry it says its Installing-0% for a few minutes then Installed-100% and then I get Download Error (0x80070643) There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

Windows Update Troubleshooter could not fix this problem.

I'm not sure what to do, please help.

Thank you

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit 44,306 Reputation points Volunteer Moderator
2024-01-15T09:18:41+00:00

Hi all,

A fix is in the works.

https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-21H2#3231msgdesc 

Devices attempting to install the January 2024 Windows Recovery Environment update ( KB5034441) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) is used to repair or recover from issues affecting Windows.

Resulting from this error, the following message might be displayed.

"0x80070643 - ERROR_INSTALL_FAILURE"

Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2

Server: Windows Server 2022

Edit:26/02/2024

Fix error 0x80070643 for Windows 10 KB5034441 update - Your Windows Guide

Microsoft has provided a script fix mentioned here in detail on how to run a script that increases the size of the WinRE partition.

#1

In the Windows search,

Search for Windows Powershell, right-click it and choose run as administrator.

Next, execute this command:

set-executionpolicy remotesigned

Afterwards, select Yes to All when prompted. Keep the Window open.

#2

Download this script.

https://ywg2216-my.sharepoint.com/:u:/g/personal/sumit_sumitdh_com/EZl7EZYIO7ZIh3sekEg3b7gBpng2Rorpmgh8B7EtlV-PZg?e=CU642G

Make two folders on your C drive root, with names 1 and 2, so their paths are as follows:

C:\1

C:\2

Paste the script file you downloaded into folder 1.

In the Powershell window, navigate to the C drive folder and enter this command:

cd C:\1

This will ensure the folder which contains the script is selected. Now, we need to run the script, which increases the size of WinRE. For that, run the following command:

.\1.ps1

After that, press Y to confirm running the script.

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Answer accepted by question author
Ramesh 181.1K Reputation points Volunteer Moderator
2024-01-10T05:27:41+00:00

Update: Microsoft is working on a fix. Until then, you may ignore the Windows Update error 0x80070643 and wait for an official fix.

Image


Important: Follow the workaround only if you're comfortable with the diskpart console tool because it can be a risky procedure. Otherwise, please start a new thread and seek the assistance of an IA or moderator.

Workaround: Resizing the Recovery partition to 750 MB or more will fix the issue. The error occurs due to a lack of free disk space in the Recovery partition.

KB5028997: Instructions to manually resize your partition to install the WinRE update - Microsoft Support: https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf

Caveat: The above Microsoft article assumes the Recovery partition is situated next to the OS partition. That's not necessarily the case in many systems. So, a different approach has to be followed on systems where the Recovery partition is not located near the OS partition. In that case, please start a new thread and seek the assistance of an advisor or volunteer moderator.

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  1. Anonymous
    2024-01-10T21:56:44+00:00

    I had checked "reagentc /info" when I first started the whole process just to see what it showed for the recovery partition, and it was already disabled so I could not see anything. I am about to try on my other system that has 3 recovery partitions and see what it shows.

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  2. Anonymous
    2024-01-10T21:41:34+00:00

    So now no more updates available for Windows 10 or Microsoft Defender.

    So why am I paying for Microsoft 365 with no functional or security updates possible?

    Maybe it really is time to forget the whole PC environment and move to Mac where they seem to want to have and retain customers!!

    Have iPhones and iPads where I can function just fine.

    Will abandon my PC for a week if not fixed by then, gone forever to Mac side.

    Think of all the money you save no more antivirus and 365 fees, just keep the VPN!

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  3. Anonymous
    2024-01-10T21:39:59+00:00

    My recovery partition was previously 1.7 GB and the update still failed to install. I then resized my recovery partition to nearly 3 GB, and the update still fails to install. There is something else going on.

    I had the same issue, but my mistake was forgetting to re-enable WinRE. According to the:

    KB5028997: Instructions to manually resize your partition to install the WinRE update - Microsoft Support

    Check status of WinRE:
    reagentc /info

    If it is disabled, enable it:

    reagentc /enable

    It worked after resizing for me.

    Full list of steps I took to fix it:

    Issue with update KB5034441 is listed here:

    KB5034441: Windows Recovery Environment update for Windows 10, version 21H2 and 22H2: January 9, 2024 - Microsoft Support

    It recommends increasing the size of recovery partition, first check WInRE status and recovery partition location with:

    reagentc /info

    The above command should be ran from "cmd" running as Administrator.

    Field "Windows RE status" show the status and "Windows RE location" show "partition#" where your recovery is located.

    Second, before resizing stop WinRE:

    reagentc /disable

    Third, on reddit I've found free partition resizing tool because Windows does not have proper means to resize and recommended resize article is not helpful as it suggests to shrink C disk which is not possible if you have BitLocker enable on your C partition:

    https://www.reddit.com/r/Windows10/comments/rq40pt/help_for_finding_a_partition_manager/

    During installation make sure to uncheck all the checkboxes except the one that install the tool.

    My recovery partition was between partitions C and D. Since C was encrypted, I couldn't change it, so I shrunk D by reducing from the head of the partition.

    Fourth, once unclaimed space was available for WinRE partition, I resized it to use it.

    Fifth, optional, just in case I ran run following command to maybe fix something else:

    dism /online /cleanup-image /startcomponentcleanup

    Sixth, reboot and re-enable WinRE now:

    reagentc /enable

    Re-check the update, works for me now.

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