Windows 10 Update Error(0x80070643)

Anonymous
2024-01-10T00:49:43+00:00

Hello,

The 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) will not install on my Windows 10 laptop computer.

I get the following message There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

When I click on Retry it says its Installing-0% for a few minutes then Installed-100% and then I get Download Error (0x80070643) There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643) Retry

Windows Update Troubleshooter could not fix this problem.

I'm not sure what to do, please help.

Thank you

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit 44,316 Reputation points Volunteer Moderator
2024-01-15T09:18:41+00:00

Hi all,

A fix is in the works.

https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-21H2#3231msgdesc 

Devices attempting to install the January 2024 Windows Recovery Environment update ( KB5034441) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) is used to repair or recover from issues affecting Windows.

Resulting from this error, the following message might be displayed.

"0x80070643 - ERROR_INSTALL_FAILURE"

Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2

Server: Windows Server 2022

Edit:26/02/2024

Fix error 0x80070643 for Windows 10 KB5034441 update - Your Windows Guide

Microsoft has provided a script fix mentioned here in detail on how to run a script that increases the size of the WinRE partition.

#1

In the Windows search,

Search for Windows Powershell, right-click it and choose run as administrator.

Next, execute this command:

set-executionpolicy remotesigned

Afterwards, select Yes to All when prompted. Keep the Window open.

#2

Download this script.

https://ywg2216-my.sharepoint.com/:u:/g/personal/sumit_sumitdh_com/EZl7EZYIO7ZIh3sekEg3b7gBpng2Rorpmgh8B7EtlV-PZg?e=CU642G

Make two folders on your C drive root, with names 1 and 2, so their paths are as follows:

C:\1

C:\2

Paste the script file you downloaded into folder 1.

In the Powershell window, navigate to the C drive folder and enter this command:

cd C:\1

This will ensure the folder which contains the script is selected. Now, we need to run the script, which increases the size of WinRE. For that, run the following command:

.\1.ps1

After that, press Y to confirm running the script.

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Answer accepted by question author
Ramesh 181.2K Reputation points Volunteer Moderator
2024-01-10T05:27:41+00:00

Update: Microsoft is working on a fix. Until then, you may ignore the Windows Update error 0x80070643 and wait for an official fix.

Image


Important: Follow the workaround only if you're comfortable with the diskpart console tool because it can be a risky procedure. Otherwise, please start a new thread and seek the assistance of an IA or moderator.

Workaround: Resizing the Recovery partition to 750 MB or more will fix the issue. The error occurs due to a lack of free disk space in the Recovery partition.

KB5028997: Instructions to manually resize your partition to install the WinRE update - Microsoft Support: https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf

Caveat: The above Microsoft article assumes the Recovery partition is situated next to the OS partition. That's not necessarily the case in many systems. So, a different approach has to be followed on systems where the Recovery partition is not located near the OS partition. In that case, please start a new thread and seek the assistance of an advisor or volunteer moderator.

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  1. Anonymous
    2024-01-17T00:57:05+00:00

    I have to agree. Due to this extremely annoying and potentially deadly update faux pas - and the foot dragging that apparently Microsoft is up to - we are definitely considering moving to Apple products. I don't know why this fix from Microsoft is taking so long to address, but I'm certain that it has others thinking the same thoughts about ditching Windows and moving elsewhere. The final fix for this should come directly from Microsoft, not the volunteer experts in this community. And if Microsoft is monitoring these communications at all, they need to step in and give guidance about what to believe and what to ignore in this case.

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  2. Anonymous
    2024-01-16T23:05:15+00:00

    I expected no good news today as it is a holiday and my expectations were met.

    What I've done is stop updates from downloading and removed update KB503441 from my computer.

    I was hoping this would let me get my office suite (365) back. No such luck.

    Now I have messed with command line operations before and I can do the mechanical work of following instructions. However, I am not convinced the 'work around' presented is a universal fix, and i don't want more problems on top of this one.

    I cannot access my work info on this computer anymore, it is all 365 related. I do have a company computer that is ok, running Win11 so i have the option of using it. Any files I have that need work on my personal computer will also have to be moved via usb and modified using the business computer (they frown on this) until this issue is resolved.

    To those who may believe my lack of use of the 365 office programs is a secondary issue from the update issue my comment is: everything worked fine before the update attempt. I tend to believe that the update attempt has damaged files affecting those programs (apps if you younger ones prefer that term).

    Again, i am not convinced of anything --- other than microsoft is playing with their future and should consider that many may decide to go with another OS.

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  3. Anonymous
    2024-01-16T19:32:46+00:00

    This was my question - when will the fix be available - does anyone know?

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