Device DISPLAY\ACR0628\5&591c33a&1&UID4356 was not migrated due to partial or ambiguous match.

Anonymous
2020-09-02T02:48:06+00:00

hi my problem is that i have a acer ed273, so 144hz and 120hz are fine but when i turn to 60hz my monitor turns to different colors, i have a laptop connected thru a HDMI and a 1060gtx.

Log Name:      Microsoft-Windows-Kernel-PnP/Configuration

Source:        Microsoft-Windows-Kernel-PnP

Date:          9/1/2020 9:02:15 PM

Event ID:      442

Task Category: None

Level:         Warning

Keywords:      

User:          SYSTEM

Computer:      LAPTOP-9LRM6CAR

Description:

Device DISPLAY\ACR0628\5&591c33a&1&UID4356 was not migrated due to partial or ambiguous match.

Last Device Instance Id: DISPLAY\Default_Monitor\1&8713bca&0&UID0

Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}

Location Path: 

Migration Rank: 0xF000FFFF0000F100

Present: false

Status: 0xC0000719

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />

    <EventID>442</EventID>

    <Version>0</Version>

    <Level>3</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x4000000000000000</Keywords>

    <TimeCreated SystemTime="2020-09-02T02:02:15.3165275Z" />

    <EventRecordID>982</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="296" />

    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

    <Computer>LAPTOP-9LRM6CAR</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="DeviceInstanceId">DISPLAY\ACR0628\5&591c33a&1&UID4356</Data>

    <Data Name="LastDeviceInstanceId">DISPLAY\Default_Monitor\1&8713bca&0&UID0</Data>

    <Data Name="ClassGuid">{4d36e96e-e325-11ce-bfc1-08002be10318}</Data>

    <Data Name="LocationPath">

    </Data>

    <Data Name="MigrationRank">0xf000ffff0000f100</Data>

    <Data Name="Present">false</Data>

    <Data Name="Status">0xc0000719</Data>

  </EventData>

</Event>

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-02T22:35:52+00:00

    Victor, are you able to use one of the GPU's stably to get the resolution and refresh rate you desire? This should be easier if you only use one monitor. I thought you said you were having problems with color imbalance on the secondary monitor, which could be due to one of the GPU's being stressed, resolved by updating it's driver to the latest or best, or if that's been done, using the other GPU. Will that suffice?

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  2. Anonymous
    2020-09-02T22:58:49+00:00

    when i disable the intel graphics my secondary monitor turns off i dont know why, my gtx 1060 is stably so it can get to 144 to 90 fps in fortnite but in a lobby with a lot of people it can go to 60 and as i tell you mi monitor has some problem with 60hz (my secondary monitor only) i think its a driver issue or something like that because if it can run normally in 144 and 120 but 60 its weird

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  3. Anonymous
    2020-09-02T23:14:00+00:00

    I thought you were only using one monitor. Please clarify.

    If so then use the each monitor to find out which doesn't have the problem with 60hz, also try each GPU to see which supports it best.

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  4. Anonymous
    2020-09-02T23:23:17+00:00

    Okay so my laptop has a 60hz display that i dont use, and i have an acer ed273 144hz connect it through a HDMI cable 2.0

    I use nvidia gtx 1060 and is the better than the intel integrated, My laptop display can run 60hz smooth and normal and my monitor cant run 60hz but can run 120 and 144

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  5. Anonymous
    2020-09-02T23:47:03+00:00

    So the problem is that 60hz is not displaying correctly? Does it switch the monitor to 60hz so that this is a problem? If not can you run in the higher refresh rate and it's stable?

    In your first post you posted an error that Acer monitor driver has not migrated. Did this cause the problem?

    Has a monitor driver installed since then when you checked for Updates? Check in Device Manager > Monitor, open both monitors to see what it says on their General and Driver tab. From Driver tab choose Update Driver, then Automatic. See if a newer driver is delivered.

    If not then choose Update Driver, then Browse, then Let Me Pick and try all previously installed drivers to see if another is more stable.

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