Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-11-12T22:59:34+00:00

    1.Tried Word indexes to 1 did not work

    1. Tried reset Win 10 did not help
    2. Tried remove Essentials 2012 and reinstallef did not help
    3. Tried Win repair didn’t work
    4.  Tried mail, options, advanced, mail 

    Troubleshooting maintenance checked compact data base = 1 didn’t work

    Irony:  Mail works fine on iphone but not on desktop

    All started with MS security update about 10/25/20

    also tried removing updates and reinstalling - that didn’ work either

    Any new ideas???

    Tim

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  2. Anonymous
    2020-11-13T01:41:15+00:00

    Louie, no matter how many times I change it to 1, RecreateStreamIndex always reverts back to 0?

    Hi WJSlush - I'm having the same issue - either after a reboot or a short amount of time, the values in all 3 entries go back to 1...did you find a solution for this problem?

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  3. Anonymous
    2020-11-13T15:25:02+00:00

    Don't call 800-642-7676.  You can reach them at 866-425-8809.   I found it and used again just yesterday.

    Windows 10 user

    Ruth 801

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  4. Anonymous
    2020-11-13T16:38:51+00:00

    Same here. Registry Hack doesn't work for me. Tried uninstalling, and repairing but no dice.

    It wouldn't be as bad if W10 mail accept that I have a different name and password for my smtp server to my incoming pop3

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  5. Anonymous
    2020-11-14T11:41:20+00:00

    Thanks to Louie 101's solution and to MikeBrecher for his link on 9 October to create the new DWORD entries. Worked a treat.

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