Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-10-22T20:39:20+00:00

    OMG. This worked great! Previously I was told to reinstall the program by our server guys. I can't thank you enough.

    DV

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  2. Anonymous
    2020-10-26T19:03:12+00:00

    I tried to follow these instructions since my mail quit receiving a sending last Friday (today is Monday).  I get to microsoft but there is no windows live mail only windows, windows media, windows nt, windows photo viewer, windows script, windows script host, windows search, windows security health, wisp, xboxlive, and yougovpulse.

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  5. Anonymous
    2020-10-31T00:49:25+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely

    Louie

    How do I create the 3 DWORD ENTRIES?? What do I have to do, step by step? Thanks.

    I made it through your step 3 fine but then I got stuck.

    Don Beach

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    2 people found this answer helpful.
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