Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-26T16:26:52+00:00

    I just spent 2 days trying to fix windows live mail after the last stinking windows update. Hate Them. I sorted through all the instructions here and found some of the steps difficult to understand. Reading many postings I came up with my modified instructions THAT ACTUALLY WORKED!!!!!

    1. click Windows Key + R (to open run)

    2. in the run type and enter: REGEDIT

    3. Go to Computer > 

    HKEY_CURRENT_USER > 

    SOFTWARE > 

    Microsoft > 

    Windows Live Mail

    4. Create these 3 DWORD by right clicking in the field with all the files  and new DWORD 

    NAME THEM

    RecreateFolderIndex

    RecreateStreamIndex

    RecreateUIDLIndex 

    then after creating them click on each one and change value from 0 to 1 and click okay

    5. Restart Windows Live Mail.

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  2. Anonymous
    2021-04-27T11:41:49+00:00

    Thanks for the info this worked for me

    Dave

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  3. Anonymous
    2021-04-28T23:53:12+00:00

    I thought it helped to change the 0 to 1 but it crashed again.

    My Windows Live Mail has started crashing and when I open it back, it has a lot of blank emails that I previous viewed and deleted.

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  4. Anonymous
    2021-04-29T13:50:44+00:00

    Don't know what your "crashing" was but my problem was that after the a recent windows update when checking mail I would get an Error  0x800C013E box. Tried all kinds of other things before finding this thread.  What I posted as my fix came from looking at previous posts and doing a little interpreting. I had to try this fix a few times till I got everything just right.

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  5. Anonymous
    2021-04-29T14:00:41+00:00

    Thank you Louie_101, The April 28 2021 windows update broke my Window 10 instance of Windows Live Mail.  Your fix worked perfectly.

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