Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-02-25T15:16:32+00:00

    Hi, this recommendation has been posted for weeks yet, like many others, I get to find the windowsLiveMail tag - and it doesn't exist.

    Am I missing it/is it somewhere else/is there another solution, haven't had Windows Live Mail since Oct 2020 update...?

    Exasperating!!!

    Hi. Are you sure Windows Live Mail is still installed on your machine? Perhaps try reinstalling it via think link:

    https://download.cnet.com/Windows-Live-Essentials-2012/3000-20418\_4-10805747.html

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  2. Anonymous
    2021-03-03T03:14:36+00:00

    Thank you. These steps worked for me as well.

    Gary Matthews

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  3. Anonymous
    2021-03-11T22:34:13+00:00

    It worked for me on Mar 11, 2020. Thanks so much!

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  4. Anonymous
    2021-03-12T20:41:44+00:00

    I didn't have a problem until the latest Windows update that was installed on March 8, 2021.  Now new emails display the message (Message could not be displayed).  Emails also can not be moved or replied to or forwarded.  Messages received before March 8, 2021 can be moved. i tried removing the update, but that didn't help.  I have been using IMap since Microsoft stopped supporting Windows Live Mail.  Maybe it was a coincidence that it happened at the same time as the update.  Has this happened to anyone else?  I can't use my email if I can't keep the emails in local folders.

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  5. Anonymous
    2021-03-14T06:52:50+00:00

    Hi:

    I found it impossible to change anything.  The RecreateFolderIndex could not be changed to 1 and neither the 2 others.  Please advise.

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