Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-12-23T11:06:44+00:00

    Thanks but I am missing "Windows Live Mail"

    So....no use.

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  2. Anonymous
    2020-12-26T08:31:04+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1

    RecreateStreamIndex = 1

    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely

    Louie

    Hello Louie_101

    This problem has just happened to my computer and I found your suggestion to repair it. I am not very IT literate but I did manage to follow your instructions but, after >Microsoft, I could not find >WindowsLiveMail Do you know what I can do?

    I will be grateful for any help.

    Sincerely

    David

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  3. Anonymous
    2020-12-26T10:25:33+00:00

    Hi all, 

    I received a reply to read an answer I saw already and I mentioned that I do not have "Windows Live Mail" on the list. 

    So what now? 

    Thanks. 

    Daniel

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  4. Anonymous
    2020-12-28T16:01:42+00:00

    As per the others, no Windows Live Mail tag / anyone has any suggestions, please???

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  5. Anonymous
    2020-12-28T19:19:32+00:00

    I have uninstalled and reinstalled Calendar and Mail, but to no avail. So,  the best thing is, ignore Mail from Windows 10 and use the Outlook website, or Gmail website or whatever mail service website there is.

    Pity, it was useful to have everything on the same machine, when no internet for example, to read stuff from Mail....

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