Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-11-26T05:46:34+00:00

    I must be doing something - can't seem to get passed entering REGEDIT - don't see where to create 3DWORD - unable to proceed. With my limited tech knowledge, I Microsoft rep - now no longer possible. I've got to get email back - it's affecting both windows live mail & bell.net??

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  2. Anonymous
    2020-11-29T02:33:51+00:00

    You are my hero.  This worked like a charm.  I had all but given up.

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  3. Anonymous
    2020-12-01T07:30:45+00:00

    It works, thank you very much !

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  4. Anonymous
    2020-12-01T17:18:43+00:00

    I am scared to death when in the registry.  Could you please give very specific directions on adding the three DWORD entries you stated?  Thanks

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  5. Anonymous
    2020-12-01T17:29:07+00:00

    Problem resolved by Microsoft - Thank you

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